Account Representative - State Farm Agent Team Member

Dominicagostini; Town of Irondequoit (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Dominicagostini is seeking an Account Representative - State Farm Agent Team Member to enhance customer relations and drive agency growth. This role involves providing essential information about insurance products, assisting with policy applications, and addressing customer inquiries.

The ideal candidate will possess strong communication skills and a detail-oriented approach, contributing to a supportive and growth-focused environment. With competitive incentives and a commitment to work-life balance, join our team and thrive in your career while making a positive impact in the community.

Qualifications

• Experience in customer service or sales preferred.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service or sales experience

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Our Agency:

At our agency, work-life balance is a top priority. As a family man myself, I understand how important it is to have time with loved ones, which is why we often take additional Fridays off in the summer to spend more time with our families.

We’re also dedicated to giving back to the community. Each quarter, our team enjoys office outings that are often tied to volunteer opportunities like food drives or supporting local schools. Other times, it’s simply about having fun together—whether that’s catching a movie, going to a baseball game, or enjoying time outside the office.

One of the unique perks of working here is our “Let’s Make A Deal” promotion around sales achievements. Team members can earn personalized rewards such as car detailing, weekend getaways, and more—making success both motivating and rewarding.

We are consistently ranked among the top three insurance agencies in Rochester, and we’re committed to fostering a culture of growth, professionalism, and winning together as a team.

Role Description:

As Account Representative - State Farm Agent Team Member for Dominic Agostini - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Growth, Incentives & Team Culture:

This role is ideal for a sales professional who is motivated by growth and long-term opportunity. Our office actively supports career advancement for team members interested in developing beyond their current role.

We offer engaging, team-focused sales incentives, including monthly competitions across multiple offices that encourage friendly competition, performance recognition, and opportunities for bonuses and promotions. New hires can also take advantage of fast-start incentives with additional earning potential early on.

In addition, our office fosters a fun and motivating environment through ongoing, creative incentive programs that reward initiative and results. Team members have opportunities to earn cash bonuses, gift cards, and other rewards tied to performance and goal achievement.

We believe in being proactive with hiring to support continued growth and ensure strong coverage as team members advance, creating a stable and supportive environment for new hires.