Account Representative - State Farm Agent Team Member

Karendavisagency; Salisbury, Northern (MD, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Karen Davis - State Farm Agent is seeking an Account Representative to grow the agency through proactive customer relations and by marketing relevant products and services. This full-time role in Salisbury, MD emphasizes building trusted relationships and delivering excellent service.

You will develop leads, schedule appointments, and respond to inquiries with a focus on meeting customer needs and driving satisfaction. A performance-based bonus and comprehensive benefits are offered.

Qualifications

• Experience in sales (outside sales or inside sales) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products based on customer needs.
• Excellent written and verbal communication.
• Dedication to customer service.
• Ability to anticipate customer needs.
• Ability to relate effectively to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability, coverages, and billing.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Needs anticipation

Interpersonal skills

Job description

Account Representative - State Farm Agent Team Member

Full Time in Salisbury - MD

Replies within 24 hours

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Bonus based on performance

ABOUT OUR AGENCY

At our agency, we strive to create a work environment that fosters growth, collaboration, and innovation. We believe that a great workplace is built on a strong sense of camaraderie, where everyone's voice is heard and valued. We encourage our employees to bring their unique perspectives and ideas to the table, as we believe diversity drives creativity and success.

Our agency also values work-life balance, understanding the importance of personal well-being and fulfillment outside of work. We offer flexible schedules and remote work options to ensure our employees can achieve a healthy equilibrium between their professional and personal lives.

Moreover, we are committed to investing in our employees' professional development. We provide opportunities for continuous learning, training programs, and mentorship to help our team members enhance their skills and advance in their careers.

We take pride in our agency's inclusive and supportive culture, where collaboration and teamwork are highly encouraged. We believe in celebrating successes together and fostering a positive and motivating work environment.

Join our agency, and you'll become part of a team that is passionate about what they do, dedicated to delivering exceptional results, and committed to creating a workplace that enables everyone to thrive.

ROLE DESCRIPTION

As an Account Representative for Karen Davis - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Compensation $60,000.00 - $90,000.00 per year

Account Representative - State Farm Agent Team Member

Full Time in Salisbury - MD

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

ABOUT OUR AGENCY

At our agency, we strive to create a work environment that fosters growth, collaboration, and innovation. We believe that a great workplace is built on a strong sense of camaraderie, where everyone's voice is heard and valued. We encourage our employees to bring their unique perspectives and ideas to the table, as we believe diversity drives creativity and success.

Our agency also values work-life balance, understanding the importance of personal well-being and fulfillment outside of work. We offer flexible schedules and remote work options to ensure our employees can achieve a healthy equilibrium between their professional and personal lives.

Moreover, we are committed to investing in our employees' professional development. We provide opportunities for continuous learning, training programs, and mentorship to help our team members enhance their skills and advance in their careers.

We take pride in our agency's inclusive and supportive culture, where collaboration and teamwork are highly encouraged. We believe in celebrating successes together and fostering a positive and motivating work environment.

Join our agency, and you'll become part of a team that is passionate about what they do, dedicated to delivering exceptional results, and committed to creating a workplace that enables everyone to thrive.

ROLE DESCRIPTION

As an Account Representative for Karen Davis - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Compensation $60,000.00 - $90,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.