Account Representative - State Farm Agent Team Member

Scot Suess - State Farm Agent; Kasson (MN); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Salary plus Commission

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Scot Suess - State Farm Agent in Minnesota is seeking an Account Representative who will grow our agency through meaningful customer relations and proactive marketing of our insurance and financial services products.

You will develop leads, schedule appointments, and identify customer needs while providing prompt, friendly customer service and handling inquiries about coverages and billing. Join a team focused on long-lasting customer relationships and growth.

Qualifications

• Experience in sales roles (outside/inside, retail, or telemarketing).
• Experience in managing customer relationships is preferred.
• Interest in marketing products and services to meet customer needs.
• Strong written and verbal communication; active listening.
• Dedicated to delivering excellent customer service.

Responsibilities

• Develop leads, schedule appointments and identify customer needs.
• Establish and nurture customer relationships with timely follow-up.
• Provide prompt, accurate, and friendly service for inquiries on coverages, policies, and billing.
• Promote long-lasting customer relations and loyalty.

Skills

Sales experience

Customer relationships

Communication skills

Customer service orientation

Anticipate customer needs

Relate to customers

Job description

Benefits:

• Salary plus Commission and Bonus
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Scot Suess - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.