Account Representative - State Farm Agent Team Member

Colleen Tighe - State Farm Agent; Fairfield (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Colleen Tighe - State Farm Agent is seeking an Account Representative to support daily operations and enhance customer relations. You will be responsible for providing essential information regarding insurance products and assisting customers with their policy needs.

The ideal candidate will possess strong communication skills, be detail-oriented, and have experience in customer service or sales. This position is critical in maintaining our agency's performance and customer satisfaction.

Qualifications

• Strong communication and interpersonal skills are crucial for this role.
• Detail-oriented individuals will excel in managing inquiries and records.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual Spanish

Job description

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Representative - State Farm Agent Team Member for Colleen Tighe - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.