Account Representative - State Farm Agent Team Member

State Farm; Brentwood (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k)

Bonus based on performance

Job summary

State Farm in Brentwood, TN is seeking an Account Representative to support agency operations and grow the client base. You will engage with customers, assess needs, present insurance options, and process applications with attention to detail.

The role offers full-time hours in a team-driven environment with opportunities for advancement and competitive compensation.

Qualifications

• Must have strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Develop relationships with prospective and existing clients.
• Identify customer needs and recommend appropriate insurance solutions.
• Generate quotes and present coverage options.
• Follow up on leads, referrals, and marketing opportunities.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Customer service

Job description

Account Representative - State Farm Agent Team Member

Full Time in Brentwood - TN

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

Our agency is built around a young, close-knit team that works hard, supports one another, and enjoys winning together. We make time for team-building events outside of the office and have created an environment where people can enjoy coming to work while still being challenged to grow. As a top 5 financial services agency and top 10 overall production agency in our territory, we’re proud of our consistent track record of success and the opportunities that creates for our team.

Professional growth is a major part of our culture. Our agent is deeply committed to mentorship and has helped multiple team members develop their careers, including individuals who have gone on to open successful agencies of their own. Within our office, team members can also advance into leadership positions such as Customer Service Manager or Sales Manager, which come with increased responsibility, career development, and higher base compensation. For high-performing team members, there is also a clear path toward future State Farm agency ownership.

We offer retirement benefits with a 3% employer match and cover 50% of employee health, dental, and vision insurance costs. Team members also have quarterly promotional opportunities, strong annual bonus potential, access to external leadership and development training, and support from an in-house business and development coach.

If you’re looking for a supportive, high-performing team where your results can lead to greater responsibility, increased earning potential, leadership, and even future agency ownership, we’d love to meet you.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Andrew Baudino - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop relationships with prospective and existing clients.
• Identify customer needs and recommend appropriate insurance solutions.
• Generate quotes and present coverage options.
• Follow up on leads, referrals, and marketing opportunities.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Compensation $70,000.00 - $100,000.00 per year

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