Account Representative - State Farm Agent Team Member

Erickson Sullivan - State Farm Agent; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Erickson Sullivan - State Farm Agent in Austin seeks an Account Representative to support daily operations, assist customers with policy applications and renewals, and maintain accurate records. You will act as a liaison between customers and agency departments to deliver tailored insurance solutions.

This role emphasizes excellent communication, multitasking, and a customer-service mindset, with opportunities for advancement and a path toward growing the agency's client base.

Qualifications

• Excellent communication and interpersonal skills required.
• Detail-oriented with ability to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

multitask

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Representative - State Farm Agent Team Member for Erickson Sullivan - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.