Account Representative - State Farm Agent Team Member

Demetrike Wells-O'Brien - State Farm Agent; Ann Arbor (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Demetrike Wells-O'Brien - State Farm Agent in Ann Arbor, Michigan, is seeking an Account Representative to enhance customer relations and support agency operations. Your role involves assisting customers with insurance products, providing timely responses to inquiries, and maintaining accurate records.

The ideal candidate is communication-savvy, detail-oriented, and has a preference for experience in customer service or sales. Benefits include a hiring bonus, performance-based bonuses, health insurance, and a flexible schedule.

Qualifications

• Strong communication and interpersonal skills are essential for customer interactions.
• Attention to detail and the ability to multitask are critical for daily operations.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience

Job description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As Account Representative – State Farm Agent Team Member for Demetrike Wells‑O'Brien, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.