Account Representative, SMB Outbound Sales

PayPal; Chicago (IL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

3 days in office / 2 days hybrid

Job summary

PayPal in Chicago is seeking a Sales Development Representative to drive new sales opportunities by deeply understanding customer needs, generating and qualifying leads, and advancing opportunities through the pipeline. You will work in a balanced hybrid setup, collaborating with sales and marketing to optimize outreach, and you must have 1+ years of relevant experience and a Bachelor’s degree.

Pay includes base pay plus incentives; pay ranges are location dependent, with a comprehensive

Qualifications

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• This role emphasizes driving demand generation and qualification through outbound and inbound activities.

Responsibilities

• Drive demand generation and qualification through cold calling, email outreach, and inbound lead response.
• Negotiate and close contracts, addressing legal, financial, and technical concerns effectively.
• Conduct thorough discovery to analyze customer needs and present pre-packaged solutions and use-cases.
• Maintain a rigorous pipeline with accurate forecasting and regular reporting on pipeline status and revenue forecasts.
• Collaborate across departments to ensure alignment and leverage customer insights to optimize offerings.

Skills

1+ years relevant experience

Customer needs understanding

Lead generation

Education

Bachelor's degree

Equivalent combination of education and experience

Job description

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary

This job is responsible for driving new sales opportunities by deeply understanding customer business needs. This role involves generating and converting leads through both inbound and outbound efforts, achieving sales quotas, and ensuring high customer satisfaction.

Job Description

Essential Responsibilities: Drive demand generation and qualification through cold calling, email outreach, and inbound lead response. Negotiate and close contracts, addressing legal, financial, and technical concerns effectively. Conduct thorough discovery to analyze customer needs and present pre-packaged solutions and use-cases. Maintain a rigorous pipeline with accurate forecasting and regular reporting on pipeline status and revenue forecasts. Collaborate across departments to ensure alignment and leverage customer insights to optimize offerings.

Essential Responsibilities

• Drive demand generation and qualification through cold calling, email outreach, and inbound lead response.
• Negotiate and close contracts, addressing legal, financial, and technical concerns effectively.
• Conduct thorough discovery to analyze customer needs and present pre-packaged solutions and use-cases.
• Maintain a rigorous pipeline with accurate forecasting and regular reporting on pipeline status and revenue forecasts.
• Collaborate across departments to ensure alignment and leverage customer insights to optimize offerings.

Minimum Qualifications

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications

• Subsidiary: PayPal Travel Percent: 0
• Pay for this role will depend on where you work and the relevant experience and expertise you bring.
• The expected range of pay, including base pay and total target cash (base pay plus sales incentive compensation), for this role by location is:
• San Jose, California: Base Pay: ($24.75 - $35.43 Annually) Total Target Cash: ($49.51 - $70.86 Hourly)
• Chicago, Illinois: Base Pay: ($22.59 - $32.25 Annually) Total Target Cash: ($45.19 - $64.51 Hourly)
• Austin, Texas: Base Pay: ($22.59 - $32.25 Annually) Total Target Cash: ($45.19 - $64.51 Hourly)
• New York City, New York: Base Pay: ($24.75 - $35.43 Annually) Total Target Cash: ($49.51 - $70.86 Hourly)
• Scottsdale, Arizona: Base Pay: ($21.39 - $30.67 Annually) Total Target Cash: ($42.78 - $61.34 Hourly)
• Omaha, Nebraska: Base Pay: ($21.39 - $30.67 Annually) Total Target Cash: ($42.78 - $61.34 Hourly)
• Details about the sales incentive structure will be provided during the hiring process, consistent with applicable laws.
• Additional compensation for this role may include equity or other incentive compensation, as applicable.
• PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding.

Benefits

PayPal offers comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Belonging at PayPal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.