Account Representative

Joseph T. Ryerson & Son, Inc; Vancouver (WA); On-site; USD 60,000 - 75,000; Full time

Job summary

Joseph T. Ryerson & Son, Inc is seeking an Account Representative to deliver outstanding customer support and drive revenue by identifying opportunities to enhance satisfaction. You will process orders, call on customers, and build lasting relationships in a fast-paced metals environment.

A Bachelor's degree is preferred and 1–3 years of sales experience are expected. Proficiency in Microsoft Office is required; SAP experience is a plus.

Qualifications

• Bachelor's degree preferred in business, sales and marketing, economics, or related fields.
• 1–3 years of sales or related experience.
• Experience in the metal industry is preferred.
• Proficiency in Microsoft applications (Outlook, Excel, Word).

Responsibilities

• Process customer orders and make sales calls while building customer relationships.
• Develop territory/account approach and monitor resources.
• Collaborate with departments to execute account development plans.
• Prioritize multiple customers' demands and provide satisfactory service.
• Balance concurrent requests for internal and external customers.
• Complete tasks with speed and accuracy.

Skills

Customer service

Sales experience

Communication skills

Goal-oriented

Education

Bachelor's degree preferred

Tools

Microsoft Office

SAP

Job description

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused environment, ideal for advancing your career and making your mark in the metals industry.

As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction.

Roles and Responsibilities

• Processes customer orders, makes sales calls, and works to establish relationships with customers
• Continues to build territory/account approach and monitor resources
• Works with different departments to execute account development plans
• Prioritizes concurrent customers' demands and provides satisfactory service to all
• Balances concurrent requests for assistance from internal and external customers for customer service issues
• Tasks must be completed with speed and accuracy
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree preferred in business, sales and marketing, economics, or related fields
• 1-3 years of sales or related experience
• Experience in the Metal industry is preferred
• Proficiency in Microsoft applications (Outlook, Excel, Word)
• SAP Experience is a plus
• Excellent professional written, verbal, and interpersonal communication skills
• Positive attitude, competitive, goal-oriented, driven with a passion to excel

Salary: $60,000 - $75,000 annually plus additional sales incentives. A starting salary higher than $75,000 is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.