Account Representative

Superior Auto Inc; New Castle (IN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Career advancement programs

Job summary

Superior Auto Inc in New Castle, IN is hiring for an Account Representative. You will support customers, manage collections, and help drive sales while maintaining a professional, customer-focused approach.

The position offers a weekday schedule, competitive hourly pay of $14–$15, paid time off, health/dental/vision insurance, a 401(k) plan, and opportunities for advancement through our Manager-in-Training program.

Qualifications

• 1-2 years of customer service or collections experience.
• High school diploma or equivalent.
• Proficient with computers, including Microsoft Office.
• Valid driver\'s license with clean record (minimal moving violations in last 3 years).

Skills

Customer service

Communication

Prioritization

De-escalation

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Account Representative

NEW CASTLE, IN, US

Salary Range: $14.00 To $15.00 Hourly

What's In It For You?

• Competitive compensation, including a base hourly rate and performance-based incentives tied to collection success and sales.
• Enjoy a work-life balance with no Sunday or late-night retail hours. Dealership hours are Monday-Friday, 9 am-6 pm, and Saturday, 9 am-4 pm.

The Extras Are Always Nice!

• Paid time off, including vacation, holidays, your birthday, and sick/personal days.
• Comprehensive health, dental, and vision insurance.
• 401(k) with company contributions.
• Company-paid life insurance.
• Career advancement opportunities, including our Manager-in-Training program and Superior University.

Who Are We Excited About Hiring?

Professional Drive - Desire to meet and exceed collections goals with determination to succeed.

Winning Attitude - Positive outlook and willingness to help others.

Customer Service Champion - Experience resolving issues and maintaining regular communication with customers.

Ability to Prioritize - Adjusts tasks and schedules based on business needs.

Level-Headed - De-escalates and maintains composure in challenging situations.

Lifelong Learner - Open to sharing ideas and gaining new insights, with a coachable mindset for growth.

Team Player - Collaborates effectively with a team to achieve goals and objectives.

Effective Communicator - Speaks and writes with confidence, professionalism, and competence for a wide range of audiences.

The Specifics:

• High school diploma or equivalent.
• 1-2 years of customer service or collections experience.
• Proficient with computers, including familiarity with Microsoft Office or similar tools.
• Valid driver's license with a clean record (minimal moving violations in the last three years).

Diversity and Inclusion:

At Superior Auto, we are committed to fostering an inclusive and diverse workplace. We are proud to be an Equal Opportunity Employer, encouraging candidates of all backgrounds to apply.