Account Representative

Car-Mart, Inc.; Marion (IL); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

401(k) Retirement Plan with employer‑s

Stock Purchase Plan

Health Insurance

Dental & Vision Insurance

Life Insurance

Disability Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Paid Time Off

Paid Holidays

Employee Assistance Program (EAP)

Job summary

America's Car-Mart is seeking an Account Representative in Illinois to handle inbound calls, collect payments, and contact customers for collections. The role includes building rapport, arranging payment plans, and maintaining accurate records. A full-time position with comprehensive benefits is offered.

The compensation starts at $16 per hour with monthly bonus potential up to $1,300. Eligibility for the bonus begins the month after start, with disbursement the following month.

Qualifications

• Valid driver’s license and a clean driving record are required.
• Self-motivated, dependable, and able to follow directions.

Responsibilities

• Accept incoming calls and collect payments from our customers.
• Place phone calls to our customers for collections purposes.
• Make payment arrangements with customers.
• Utilize effective communication skills to build rapport and address customer concerns.
• Document all customer interactions and update collection records.
• Ensure compliance with legal and regulatory requirements related to collections.

Skills

Valid driver's license

Clean driving record

Self-motivated

Dependable

Follow directions

Job description

America's Car-Mart is seeking a motivated and results-driven Account Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Compensation: $16 per hour plus monthly bonus potential worth up to $1300 per month

Upon becoming a new Account Representative, you will have the chance to engage in a bonus plan as well as your hourly wage. Your eligibility to participate in the monthly bonus begins on the first day of the month following your start date, and the bonus will be disbursed in the subsequent month.

Key Responsibilities:

• Accept incoming calls and collect payments from our customers
• Place phone calls to our customers for collections purposes
• Make payment arrangements with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Qualifications:

• Valid driver’s license and a clean driving record are required.
• Self-motivated, dependable, and able to follow directions.

Benefits:This is a full time position and comes with many benefits plus, a fun, team work environment. The ideal candidate needs to be self motivated, ability to follow directions and be dependable.

We value our associates and offer a competitive benefits package designed to support your health, financial security, and work-life balance. When you join us, you can look forward to:

• 401(k) Retirement Plan: Secure your future with access to our 401(k) program, including employer contributions
• Stock Purchase Plan: Purchase company stock at a discounted rate, making it easier to become an invested partner in the company’s success.
• Health Insurance: Comprehensive medical coverage to keep you and your family healthy.
• Dental & Vision Insurance: Care for your smile and vision needs.
• Life Insurance: Protect your loved ones with company-provided coverage.
• Disability Insurance: Financial support during unforeseen circumstances.
• Supplemental Benefits: Options for Critical Illness, Accident, and Hospital Indemnity coverage.
• Paid Time Off: Enjoy well-deserved rest and relaxation.
• Paid Holidays: Celebrate special days with your loved ones.
• Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through ENI, including counseling services, financial and legal consultations, health advocacy, work-life resources, and wellness programs.

Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.