Account & Relationship Management Executive

Wolters Kluwer N.V.; Minnesota; On-site; USD 71,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer is seeking an Account & Relationship Management Executive to manage a Nursing Education account portfolio in Minnesota and surrounding states. You will set and negotiate product/service terms, drive revenue, and build strong relationships with university and college decision-makers.

On-campus presence isn’t required but helpful, and healthcare experience is a plus. Ideal candidates have 2+ years in field sales or account management, with hunter/gather sales experience, exceptional

Qualifications

• Bachelor's Degree or equivalent experience required.
• 2+ years’ experience in Field Sales or Account Management or other equivalent experience.
• Hunter and gather sales experience with a track record of success.
• Go-getter attitude and self-motivation to hunt for deals and close them.
• Excellent verbal and written communication skills.
• Strong negotiation skills for setting terms and closing deals.
• Solid understanding of the organization's products or services.
• Ability to design and implement targeted sales strategies.
• Advanced use of CRM software, like Salesforce.com, for account management.
• Located in Minnesota.

Responsibilities

• Develop in-depth relationships with key decision-makers in assigned accounts.
• Conduct thorough needs analysis to align products/services to customer requirements.
• Negotiate terms and close sales with a high degree of authority.
• Develop and implement targeted sales strategies.
• Track and analyze sales performance metrics and tailor strategies accordingly.
• Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
• Provide detailed and accurate sales forecasts.
• Support clients during the implementation of products/services.
• Resolve complex customer issues promptly and effectively.
• Identify opportunities for upselling and cross-selling within the account portfolio.

Skills

Account management

Sales

Negotiation

Communication

CRM (Salesforce)

Relationship building

Analytical skills

Travel readiness

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Product

Nursing Education: Lippincott Nursing Education | Wolters Kluwer Territory: MN, ND & SD

What We Offer

The Account & Relationship Executive role offers growth potential opportunities, professional development, an engaging team environment, the ability to work remotely, and amazing benefits.

What You'll Be Doing

As an Account & Relationship Management Executive, you will manage a portfolio of Nursing Education accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction. The Account & Relationship Management Executive will manage and grow an established book of business, working closely with university and college decision makers in the nursing education space. On-campus experience is not required but very helpful. Our ideal candidate will be located in Minnesota, have a high level of excitement and energy, have some professional sales experience, and be willing to get out and meet with clients. Having healthcare experience is also helpful but not required.

Key Tasks

• Develop in-depth relationships with key decision-makers in assigned accounts.
• Conduct thorough needs analysis to align products/services to customer requirements.
• Negotiate terms and close sales with a high degree of authority.
• Develop and implement targeted sales strategies.
• Track and analyze sales performance metrics and tailor strategies accordingly.
• Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
• Provide detailed and accurate sales forecasts.
• Support clients during the implementation of products/services.
• Resolve complex customer issues promptly and effectively.
• Identify opportunities for upselling and cross‑selling within the account portfolio.

You're a Great Fit if You Have/Can

• Bachelor's Degree or equivalent relevant experience.
• 2+ years’ experience in Field Sales or Account Management or other equivalent experience.
• A mix of hunter and gather sales experience, with a track record of success
• A go-getter attitude and self-motivation to hunt for deals and get them across the finish line
• Excellent verbal and written communication skills.
• Strong negotiation skills for setting terms and closing deals.
• Solid understanding of the organization's products or services.
• Ability to design and implement targeted sales strategies.
• Advanced use of CRM software, like Salesforce.com, for account management.
• High proficiency in resolving complex customer issues.
• Strong analytical skills for tracking and adapting sales performance.
• Exceptional ability to build and maintain long-term client relationships.
• Located in Minnesota.
• Higher Education, Publishing, or Healthcare background, a plus.

Travel Requirements

~30-40% travel - territory is MN, ND & SD, a company car is provided

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Compensation

Compensation: $71,300.00 - $124,500.00 USD This role is eligible for Commission. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Equal Opportunity and Diversity

Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity /Affirmative Action employer. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

Privacy Notice

GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.