Account Receivable Representative

Brighton-Consulting-Group; Muscatine (IA); On-site; USD 25,000 - 39,000; Full time

Job summary

Brighton Consulting Group in Muscatine, IA seeks an Accounts Receivable Representative to be the first contact for clients on AR items, generate resident statements, and complete the month-end process. The role involves accurate deposits, census balancing, and billing file generation using specialized software.

The position requires independence, attention to detail, and strong Excel skills. Candidates should be able to manage multiple tasks and collaborate with leadership as needed.

Qualifications

• Capable of working independently and in a team.
• Self-motivated with attention to detail and deadlines.
• Proficient in Microsoft Excel and general computer skills.
• Experience with healthcare billing or accounts receivable is a plus.

Responsibilities

• Enter deposits accurately and balance census days.
• Produce resident statements and complete month-end processes.
• Handle client calls and emails, correcting accounts as needed.
• Reconcile bank statements and process month-end reports.
• Generate Medicaid and MCO billing files using provided software.
• Cross-train with Claims and AR roles for coverage during absences.

Skills

Independent worker

Team player

Detail oriented

Time management

Client communication

Computer proficiency

Excel proficiency

Education

Associate Degree in Accounting or related field

Tools

Wellsky Software

Job description

Job Description

This position will operate from our office in Muscatine, IA. However, interviews and training will be conducted from Brighton Consulting Group- our office in Coralville, IA.

Accounts Receivable Representative

Resident Accounts Management department

Position Summary

The Accounts Receivable Representative will serve as the first point of contact for clients regarding accounts receivable items. They are also responsible for producing resident statements and completing the month-end process.

General Job Duties

• All employees are responsible for a basic knowledge of the employee handbook and must conduct themselves with behavior that supports these values.
• All employees are responsible for making the most of their working time and reach maximum potential by being on time for appointments, checking voicemails/emails as appropriate, and completing deadlines in a timely manner.
• All employees are expected to elevate issues as necessary.
• All employees will specifically be trained on their job duties, however; other mandatory trainings may be deemed appropriate by management for one or all members of the team.
• All employees must occasionally collaborate with the leadership team to create, revise, and maintain accurate job descriptions.
• All employees must occasionally train new team members and cross train as appropriate.
• All employees must keep client information confidential and in accordance with regulations.

Essential Job Functions

• Enter deposits with accuracy, including research as necessary.
• Enter and balance census days to what the client provides.
• Check DHS website to verify client participation and Managed Care Organization (MCO) assignment.
• Check AP system for resident refunds and enter into AR system.
• Enter ancillary charges when applicable.
• Produce resident statements and verify accuracy.
• Receive client calls and emails - make corrections to accounts & statements as required.
• Reconcile the bank statement against deposits to assure all have been recorded.
• Process month end reports and review for errors.
• Follow established facility and internal processing calendar deadlines.
• Generate Medicaid & MCO billing files using software provided.
• Independently take on clients after introductory training period.
• Conduct yourself professionally with clients and other team members at all times. Escalate customer and/or account concerns to your direct supervisor. Ensure the highest level of customer service possible.
• Complete client education and relationship building as needed.
• This position is responsible for cross training with Claims and Accounts Receivable roles to the point of covering their roles during times of absence.

Position Requirements

The requirements listed below are representative of the knowledge skills and abilities required. Employees who do not possess the requirements for a job at the time of hire will not be considered for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills and Experience

• Capable of working effectively independently and in a team environment
• Must be self-motivated, goal and detail oriented
• Flexible and adaptable to changing work environment
• Ability to prioritize multiple tasks and manage time efficiently
• Communicate in a positive manner with clients and elevate any issues and/or messages to the leadership team
• Basic proficiency in computer skills and financial duties pertaining to business operations
• Flexibility pertaining to client needs and requests
• Must be able to efficiently use Microsoft operating systems, with high proficiency in Excel

Desired Skills and Experience

• Wellsky Software
• Experience with HIPPA compliance and PHI
• Working with insurance or healthcare administration/billing
• Medical or clinical background, preference given to long-term care experience
• An Associate Degree in Accounting or similar field or relevant work experience

Language Requirements

The primary language of Brighton Consulting Group is English. Excellent communication skills are defined as the ability to:

• Actively listen for total comprehension
• Ask questions that enhance the understanding of a certain topic
• Relay information and/or instruction in a descriptive and understandable fashion in both written and verbal forms

Physical Requirements

Occasional lifting up to 20 lbs. may be necessary from time to time. Must be able to sit for long periods of time, use fine motor skills, have the ability to view a computer monitor, and type (up to 8 hours a day). Additionally, there may be exposure to moderate noise levels due to the office functions (i.e. talking, printing, copying, etc.)

FLSA Status

Non-exempt/Hourly

This position is paid an hourly rate and therefore is eligible for 1.5 times the normal wage for every hour over 40 worked in a given work week. Overtime must be preapproved by your supervisor.

Employment Status

Full time

This position at BCG requires at least 40 hours a week. Occasionally, time over 40 hours may be necessary to meet the requirements of the position. Full-time employees are eligible for employee benefits.

Supervision Requirements

This position supervises

None.

This position reports to

Accounts Receivable/RAM Supervisor.