Account Partner (Auto, Energy, Utilities)

Salesforce; Chicago (IL); On-site; USD 130,000 - 174,000; Full time

Job summary

Salesforce is seeking an Account Partner to lead and expand Professional Services engagements across key accounts in automotive, energy, and utilities sectors. You will be the senior client-facing leader, building trusted C‑suite relationships and delivering services that maximize value from Salesforce investments.

You will develop SOWs, proposals, and roadmaps, collaborating with delivery and sales teams. A strong track record in services sales and executive communication is required.

Qualifications

• 10+ years in professional services or services sales.
• Experience in automotive, energy & utilities industries.
• Proven enterprise client relationship growth and revenue target attainment.
• Strong Salesforce platform knowledge and how it maps to business processes.
• Ability to develop and present complex services proposals to executives.
• Excellent communication, negotiation, and presentation skills.
• Experience working in a matrixed organization.

Responsibilities

• Serve as the primary executive point of contact for Professional Services engagements across a defined portfolio of accounts.
• Drive identification, qualification, and closure of Professional Services opportunities including implementation, advisory, and managed services.
• Collaborate with Account Executives, Solution Engineers, and Delivery teams to align services strategies with customer outcomes.
• Lead development of Statements of Work (SOWs), proposals, and services roadmaps tailored to industry needs.
• Partner with delivery leadership to ensure on-time, on-budget project execution and customer satisfaction.
• Identify expansion opportunities within existing accounts to grow services revenue.
• Represent the voice of the customer to resources, prioritization, and solutions.

Skills

Executive relationships

Salesforce

Communication & negotiation

Strategic services sales

Cross‑functional collaboration

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Account Partner is a senior client-facing leader responsible for driving the successful delivery and expansion of Salesforce Professional Services engagements within a portfolio of product, automotive, consumer and energy industry accounts. This role combines deep industry expertise, executive relationship management, and services sales acumen to ensure customers achieve maximum value from their Salesforce investments.

Key Responsibilities

• Serve as the primary executive point of contact for Professional Services engagements across a defined portfolio of accounts, building trusted advisor relationships with C-suite and senior stakeholders
• Drive the identification, qualification, and closure of Professional Services opportunities including implementation, advisory, and managed services
• Collaborate with Account Executives, Solution Engineers, and Delivery teams to develop comprehensive services strategies aligned to customer business outcomes
• Lead the development of Statements of Work (SOWs), project proposals, and services roadmaps tailored to industry needs
• Partner with delivery leadership to ensure successful project execution, customer satisfaction, and on-time/on-budget delivery
• Proactively identify expansion opportunities within existing accounts, driving growth in services revenue and deepening the Salesforce footprint
• Represent the voice of the customer internally, advocating for resources, prioritization, and solutions that drive customer success
• Maintain a strong understanding of industry trends, challenges, and Salesforce product capabilities to provide relevant, strategic guidance
• Accurately forecast services pipeline and revenue within assigned territory

Required Qualifications

• 10+ years of experience in professional services, consulting, or services sales, with significant experience in the automotive, energy & utilities industries
• Proven track record of managing and growing enterprise client relationships and exceeding revenue targets
• Strong understanding of Salesforce platform capabilities and how they apply to business processes
• Demonstrated ability to develop and present complex services proposals to executive audiences
• Excellent communication, negotiation, and presentation skills
• Experience working in a matrixed environment, collaborating across sales, delivery, and product teams
• Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Qualifications

• Salesforce certifications (e.g., Administrator, Sales Cloud, Service Cloud, or industry-specific)
• Experience with agile delivery methodologies
• Experience with AI delivery methodologies

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $130,130 - $174,005 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.