Account Operations Executive - NORTHEAST/MID-ATLANTIC

StartX; Atlantic, Northern (IA, KY); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Equity opportunity

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

HALO Precision Diagnostics seeks an experienced Account Operational Executive to lead multi-site healthcare operations in the Northeast or Mid-Atlantic. You’ll oversee 10+ Patient Navigators, partner with physician practices, imaging centers, and leaders to drive patient experience, operational excellence, and growth.

The role requires a collaborative, results-driven leader with 5–8+ years of healthcare ops leadership, strong regulatory knowledge, and a hands-on approach to team development and

Qualifications

• 5–8+ years of progressive healthcare operations leadership experience.
• Experience leading multi-site healthcare operations supporting imaging centers, outpatient clinics, diagnostic centers, physician practices, ambulatory care, laboratories, or similar environments.

Responsibilities

• Oversee a team of 10+ Patient Navigators and partner with physician practices, imaging centers, and ops leaders to drive patient experiences.
• Lead multi-site operations across the Northeast or Mid-Atlantic, driving operational excellence and growth.
• Coach and develop site teams, manage workforce planning, scheduling, timekeeping, and performance.
• Optimize workflows, improve patient access, monitor KPIs, and resolve operational challenges with site managers.
• Champion patient experience and collaborate with cross-functional teams to support new site launches and transitions.

Skills

Leadership

Strategic planning

Coaching & development

Cross-functional collaboration

HIPAA knowledge

Regulatory compliance

Excel

People management

Travel readiness

Education

Bachelor’s degree in Healthcare Administration, Business Administration, Operations Management, or related field

Tools

Microsoft Office Suite

Job description

Job Details

Level: Management

Salary Range: $110,000.00 - $130,000.00 Salary/year

Travel Percentage: Road Warrior

Job Category: ManagementAccount Operational Executive

Northeast/Mid-Atlantic

Road Warrior | Full-Time

Location Requirement: Candidates must reside within the Northeast or Mid-Atlantic region and be able to travel regularly to partner sites throughout the territory. This is a field-based leadership role that requires a strong on-site presence to support operational excellence, coach and develop teams, and build effective partnerships with clinical site leadership.

Lead Healthcare Operations. Elevate the Patient Experience.

At HALO Diagnostics (HALO Dx), we’re transforming healthcare through precision diagnostics, advanced imaging, and patient-centered care. Our mission is to detect disease earlier, improve outcomes, and deliver an exceptional experience for every patient. We’re seeking an experienced Account Operational Executive to lead multi-site healthcare operations across the Northeast or Mid-Atlantic area. In this role, you’ll oversee a team of 10+ Patient Navigators while partnering closely with physician practices, imaging centers, and operational leaders to drive exceptional patient experiences, operational excellence, and continued business growth. The ideal candidate is a collaborative, results-driven leader who thrives in fast-paced healthcare environments and has a proven track record of managing multi-site healthcare operations. You will lead, coach, and develop high-performing teams by overseeing performance, workforce planning, scheduling, timekeeping, and employee development while fostering a culture of accountability and engagement. You’ll optimize workflows, improve patient access and operational efficiency, monitor key performance indicators, and work closely with site managers and physician partners to resolve operational challenges. As a champion of the patient experience, you’ll ensure compassionate, seamless care throughout the patient journey while supporting navigators who assist with imaging, diagnostics, and genetic testing services. You’ll also lead onboarding and ongoing team development in partnership with the National Training Team, promote continuous learning, and collaborate cross-functionally with Operations, Clinical Leadership, Human Resources, Training, and Account Management to support new site launches, operational transitions, workflow improvements, and strategic growth initiatives across the organization.

Qualifications

Education

Bachelor’s degree in Healthcare Administration, Business Administration, Operations Management, or a related field.

Required Experience

• 5–8+ years of progressive healthcare operations leadership experience.
• Required: Experience leading multi-site healthcare operations supporting imaging centers, outpatient clinics, diagnostic centers, physician practices, ambulatory care, laboratories, or similar healthcare environments.
• 3+ years of direct people management experience leading teams of 8–10 or more employees.
• Experience supporting physician practices with a strong focus on patient acquisition workflows, specialty service lines, or provider partnership operations.
• Experience managing non-exempt staff, including scheduling, payroll/timekeeping, performance management, coaching, and corrective action.
• Demonstrated success improving operational performance, workflow efficiency, patient experience, and key performance indicators.
• Strong partnership experience with physicians, clinical teams, site leadership, and cross-functional departments.
• Experience supporting patient navigation, patient access, care coordination, scheduling, or other patient‑facing healthcare services.
• Experience leading operational rollouts, site openings, acquisitions, or healthcare expansion initiatives.
• Comfortable working within a rapidly growing healthcare organization.
• Experience leading hybrid and field-based teams.
• Working knowledge of HIPAA, patient privacy standards, and healthcare regulatory compliance.

Additional Qualifications

• Outstanding leadership, communication, and relationship‑building skills.
• Strong organizational and problem‑solving abilities with a continuous improvement mindset.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to travel locally throughout Denver, CO approximately 80% of the time.
• Adaptable, hands‑on leader who thrives in dynamic, fast‑paced healthcare environments.

Competitive Compensation

• $110,000 - $130,000 annual base salary depending on experience, skills, qualifications and level of the role
• Equity opportunity

Comprehensive Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid Time Off and Holidays
• Additional voluntary benefits

Career Growth

Join one of the nation's fastest-growing precision diagnostics organizations and help shape the future of patient-centered healthcare. You'll have the opportunity to lead meaningful operational initiatives, influence patient outcomes, and grow your career alongside an innovative leadership team.

Equal Employment Opportunity

HALO Precision Diagnostics is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

Reasonable Accommodation / ADA

HALO Precision Diagnostics is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. We provide reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. If you need a reasonable accommodation to apply for this position or to perform the essential functions of the role, please notify the Human Resources department.

Employment Relationship

Employment with HALO Precision Diagnostics is at-will, which means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.