Account Merchandiser - GAD

Buffalo Rock Company; Gadsden (AL); On-site; USD 38,000 - 70,000; Full time

Job summary

Buffalo Rock Company in Alabama seeks a route sales professional to service accounts, promote products, and grow sales. You will drive to customer sites, maintain relationships, and execute promotional activities across assigned routes.

The role requires a valid driver’s license, strong customer service skills, and the ability to travel up to 80% of the time. On-the-job training is provided and you will adhere to Buffalo Rock policies and standards.

Qualifications

• High School Diploma or GED required or preferred.
• Valid state driver license with good driving record.
• No advanced degrees required; on-the-job training provided.

Responsibilities

• Sell in new products and promote displays and promotions.
• Service all assigned accounts per Buffalo Rock standards.
• Develop and maintain positive professional customer relationships.
• Drive to and from customer sites and manage accounts.
• Communicate product shortages, returns, and delivery changes to relevant contacts.
• Attend scheduled meetings and adhere to policies and procedures.

Skills

Valid driver\'s license

Customer service

Education

High School Diploma or GED

Job description

• AM is to exhibit through his / her words and actions during all working hours a high level of ethical and moral conduct.
• Perform specific activities of the assigned route – This includes but is not limited to the selling in of new products, incremental displays, additional merchandising space, and promotions.
• Ability to drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Communicate to the ADC and RSS all new accounts in your assigned sales area.
• Notify ADC / RSS of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Monitor all assigned accounts for CDA compliance.
• Communicate daily with ADC / RSS any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
• Achieve required % of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
• Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
• Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Will attend all scheduled meetings requiring your presence and / or participation.
• Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
• Perform all other duties as assigned.

Essential Functions

JOB DESCRIPTION

• AM is to exhibit through his / her words and actions during all working hours a high level of ethical and moral conduct.
• Perform specific activities of the assigned route – This includes but is not limited to the selling in of new products, incremental displays, additional merchandising space, and promotions.
• Ability to drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Communicate to the ADC and RSS all new accounts in your assigned sales area.
• Notify ADC / RSS of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Monitor all assigned accounts for CDA compliance.
• Communicate daily with ADC / RSS any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
• Achieve required % of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
• Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
• Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Will attend all scheduled meetings requiring your presence and / or participation.
• Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
• Perform all other duties as assigned.

Travel

Up to 80%

Qualifications

Education and Experience

• High School Diploma or General Education Degree (GED); Preferred
• No prior experience necessary
• Must have a valid state driver license, for state of residence, with a good driving record
• No prior experience necessary
• Certifications & Licenses:
• Must have a valid state driver license, for state of residence, with a good driving record

Lift/Carry

• 10 lbs. or less C
• 11-20 lbs. C
• 21-50 lbs. O
• 51-100 lbs. N
• Over 100 lbs. N

Push/Pull

• 12 lbs. or less C
• 13-25 lbs. C
• 26-40 lbs. C
• 41-100 lbs. C

Physical Demands

• Stand C
• Walk C
• Sit O
• Manually Manipulate C
• Grasp C
• Reach Outward C
• Reach Above Shoulder C
• Speak C
• Climb O
• Crawl O
• Squat or Kneel F
• Bend F

N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

About Us

For more than a century, we have never forgotten our reason for being: the customer. From our early beginnings as a grocery store to today’s bottling operation, fountain and coffee services, and full line of beverage and snack vending, ours is a story of serving our local communities.