Account Merchandiser

Buffalo Rock Company; Newnan (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

Buffalo Rock Company is seeking a Route Sales Representative to service accounts across Georgia, promoting Buffalo Rock products and driving route execution.

You will build strong customer relationships, execute promotions, manage displays, and report on delivery schedules and product availability while adhering to company policies and standards. The job requires daily travel to customer sites and meticulous paperwork completion.

Qualifications

• High School Diploma or GED preferred.
• No prior experience required.
• Must have a valid state driver license with a good driving record.
• Must have a smartphone device.
• Reliable transportation for business use.

Responsibilities

• Sell in new products, create incremental displays, and promotions on the route.
• Drive to and service all assigned customer accounts according to policy.
• Develop and maintain positive professional relationships with customers.
• Communicate daily with supervisors about shortages, returns, and delivery changes.
• Rotate products per policy and ensure proper pallet/return readiness.

Skills

Customer service

Sales skills

Communication

Ethical conduct

Education

High School Diploma or GED

Tools

Smartphone

Motus

Timeclock Plus

Job description

Essential Functions

• AM is to exhibit through his / her words and actions during all working hours a high level of ethical and moral conduct.
• Perform specific activities of the assigned route – This includes but is not limited to the selling in of new products, incremental displays, additional merchandising space, and promotions.
• Ability to drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Communicate to the ADC and RSS all new accounts in your assigned sales area.
• Notify ADC / RSS of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Monitor all assigned accounts for CDA compliance.
• Communicate daily with ADC / RSS any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
• Achieve required % of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
• Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
• Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Will attend all scheduled meetings requiring your presence and / or participation.
• Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
• Perform all other duties as assigned.

JOB DESCRIPTION

• AM is to exhibit through his / her words and actions during all working hours a high level of ethical and moral conduct.
• Perform specific activities of the assigned route – This includes but is not limited to the selling in of new products, incremental displays, additional merchandising space, and promotions.
• Ability to drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Communicate to the ADC and RSS all new accounts in your assigned sales area.
• Notify ADC / RSS of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Monitor all assigned accounts for CDA compliance.
• Communicate daily with ADC / RSS any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
• Achieve required % of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
• Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
• Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Will attend all scheduled meetings requiring your presence and / or participation.
• Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
• Perform all other duties as assigned.

Other Duties And Responsibilities

• Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
• Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and or facilitated training.
• Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
• Ensure that every reasonable precaution is taken to protect the safety of employee- partners, self, customers, Buffalo Rock property, and customer property.
• Honor and follow through on all business commitments.
• Embody Buffalo Rock’s Purpose of “Building brands through legendary service and remarkable people.”
• Live Buffalo Rock’s Core Values:
• Committed to serving our communities.
• Customer success drives our success.
• Integrity matters.
• Obsessed with continuous improvement.
• We care for each other.
• Win the day.

Competencies

• Safety Awareness - Ability to identify and correct conditions that affect employee safety.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Accuracy - Ability to perform work accurately and thoroughly.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Self Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Decision Making - Ability to make critical decisions while following company procedures.

Supervisory Responsibilities

N/A

Work environment

• This position is subject to working conditions related to the individual unique working conditions at each account.
• Working conditions will be inside and outside where temperatures will vary from extreme heat to extreme cold, working in rain or snow, all for extended periods.

Physical demands

N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry
Stand
C
Walk
C
Sit
O
Manually Manipulate
C
Grasp
C
Reach Outward
C
Reach Above Shoulder
C
Speak
C
Climb
O
Crawl
O
Squat or Kneel
F
Bend
F
10 lbs. or less
C
11-20 lbs.
C
21-50 lbs.
O
51-100 lbs.
N
Over 100 lbs.
N

Push/Pull

12 lbs. or less
C
13-25 lbs.
C
26-40 lbs.
C
41-100 lbs.
C

Required Education And Experience

• Education: High School Diploma or General Education Degree (GED); Preferred
• Experience: No prior experience necessary
• Certifications and Licenses: Must have a valid state driver license, for state of residence, with a good driving record
• Other Requirements:
• Must have smart phone device
• Must have reliable transportation for business use with required insurance coverage; required to drive personal vehicle for work

Tools and Technology

Tools- Smart Phone, Motus, Timeclock Plus

Knowledge

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics - Knowledge of arithmetic, algebra, geometry and their applications.

Affirmative Action/EEO statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.

Other Duties

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.