Account Manager - Whippany, NJ

American Global LLC; New Jersey; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with above-average employer match

Work-life balance

Education and student loan assistance

Leadership training and support

Job summary

American Global LLC is looking for a skilled Account Manager to join their dynamic Insurance team in Whippany, NJ. The successful candidate will serve as the primary client contact, manage client service needs, and present tailored solutions professionally.

Responsibilities include analyzing client documents, maintaining client relationships, and conducting data analyses. You will enjoy a comprehensive benefits package, competitive salary, and a culture of continuous learning.

Qualifications

• 2 to 5 years industry experience in property and casualty insurance.
• Valid driver's license and reliable transportation.

Responsibilities

• Serve as primary day‑to‑day client contact.
• Manage client service needs effectively.
• Analyze client risk profiles and develop marketing strategies.
• Conduct in-depth data analyses related to client insurance.
• Provide backup for other team members during their absence.

Skills

Time management

Attention to detail

Problem-solving skills

Professional written and verbal communication

Applied Epic proficiency

Microsoft Office proficiency

Adobe Pro systems proficiency

Technical property and casualty knowledge

Job description

About the Role

We are seeking a skilled Account Manager to join our dynamic Insurance team in Whippany, NJ.

Key Responsibilities

• Serve as primary day‑to‑day client contact
• Manage client service needs
• Present custom solutions to clients and prospects in a clear and professional manner
• Communicate client needs to the account management team and coordinate client services, including but not limited to:
  • Claims reviews
  • Insurance training
  • Kick‑off meetings
  • Stewardship meetings
  • Renewal strategy meetings
• Analyze client risk profile and develop marketing strategy with team and client
• Analyze all client documents (including quotes, binders, policies, and endorsements), recommending changes or amendments for improvement
• Cultivate local carrier relationships to support company visibility and credibility in the construction insurance marketplace
• Participate in off‑site carrier, client, and prospect meetings as required
• Conduct research and compile information into presentation format
• Assist with training and overseeing Account Associates
• Review, analyze, process, and follow‑up with clients regarding:
  • Complex endorsements
  • Subcontractor certificate/endorsements
  • Policy audits
  • Notices of cancellation
  • Invoice collections
  • Unit stat cards
  • Final renewal letter requests
  • Final proposals of insurance
  • Renewal exposure
  • Coverage quotes
  • Proposals of insurance
  • Premium finance quotes and agreements
  • Certificate checklist and special account handling instructions
  • Client claim reviews
  • Fee agreements
  • Premium allocations
  • Experience modification analysis and projections
  • Bind insurance coverages
  • Address binding subjectivities, convert proposals of insurance to summaries of insurance post binding
• Conduct in‑depth data analyses (exposures, losses, premiums, rates, collateral, mod, deductible levels)
• Identify key individuals within the client’s organization and build and maintain effective and sustainable relationships
• Maintain ongoing communication with clients and industry partners to ensure a high level of customer service
• Provide backup for other team members during their absence
• Maintain insurance license & CE requirements
• Additional responsibilities as required

Skills & Experience That Lead to Success

• Time management and ability to prioritize work
• Attention to detail
• Problem‑solving skills
• Professional written and verbal communication
• Proficient in Applied Epic, Microsoft Office product suite, and Adobe Pro systems
• Strong technical property and casualty knowledge, typically 2 to 5 years industry experience

Additional / Preferred Qualifications

• Valid driver’s license and reliable transportation required
• Ability to travel as required

What You Can Expect From Us

• Comprehensive benefits package
• Collaborative and innovative environment
• Culture of continuous learning and professional development
• Competitive salary package ($80,000–100,000 commensurate with experience)
• 401(k) with above‑average employer match of up to 5% of your salary
• Leadership training and support
• Work‑life balance (Summer Fridays, flexible work arrangements and mental health services)
• Education and student loan assistance

Equal Employment Opportunity

American Global is proud to be an equal opportunity workplace. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail].