Account Manager - Territory Owner

Tiny Health; Austin (TX); Remote; USD 60,000 - 90,000; Full time

Job summary

Tiny Health is seeking an experienced Account Manager to generate and nurture leads, build strong client relationships, and contribute to growth of our microbiome testing services. This remote role may attend industry tradeshows occasionally and follows North American core hours.

Responsibilities include lead generation, outreach to healthcare providers, maintaining client relationships, managing a sales pipeline in our CRM, and educating clinicians on the scientific basis of Tiny Health’s

Qualifications

• Proven sales experience, preferably in healthcare, functional medicine, supplements, or laboratory testing fields.
• Strong understanding of healthcare provider workflows and decision-making processes.
• Excellent communication and interpersonal skills with the ability to build relationships quickly.
• Self-motivated with the ability to work independently and manage time effectively.
• Experience with CRM software and digital communication tools.
• Background knowledge in healthcare, nutrition, or functional medicine preferred.

Responsibilities

• Identify and reach out to potential clients, primarily healthcare providers and clinics, to introduce Tiny Health's microbiome testing services.
• Proactively call high-potential referrals to schedule introductory meetings and presentations.
• Establish and maintain strong relationships with clients through regular communication and check-ins.
• Conduct a specified number of client meetings monthly to nurture existing accounts and drive growth.
• Track leads, opportunities, and client interactions in our CRM system.
• Clearly articulate the value and scientific basis of Tiny Health's microbiome testing to healthcare professionals.
• Assist with additional sales initiatives and marketing projects as needed.

Skills

Sales experience

Healthcare familiarity

CRM proficiency

Communication skills

Time management

Tools

CRM system

Email / messaging tools

Job description

About Tiny Health

Tiny Health is advancing lifelong health, from the first 1,000 days to the last, and addressing chronic disease through precision microbiome science. Founded in 2020 and built by microbiome scientists and physicians, our testing platform reveals whether your microbiome is trending toward resilience or imbalances using shotgun metagenomics, proprietary AI, and one of the world's largest longitudinal datasets. Trusted by families and health practitioners alike, our research-backed gut and vaginal tests are redefining the microbiome as a cornerstone of personalized health through every life stage. Learn more at tinyhealth.com and poweredbytiny.com.

The Opportunity

Tiny Health is seeking an experienced Account Manager to join our growing team. The ideal candidate will be responsible for generating and nurturing leads, building and maintaining strong client relationships, and contributing to the overall growth of our innovative microbiome testing services.

This is a remote position with occasional opportunities to represent Tiny Health at industry tradeshows.

What You’ll Do

• Lead Generation & Qualification: Identify and reach out to potential clients, primarily healthcare providers and clinics, to introduce Tiny Health's microbiome testing services

• Client Outreach: Proactively call high-potential referrals to schedule introductory meetings and presentations

• Relationship Building: Establish and maintain strong relationships with clients through regular communication and check-ins

• Account Management: Conduct a specified number of client meetings monthly to nurture existing accounts and drive growth

• Sales Pipeline Management: Track leads, opportunities, and client interactions in our CRM system

• Product Education: Clearly articulate the value and scientific basis of Tiny Health's microbiome testing to healthcare professionals

• Special Projects: Assist with additional sales initiatives and marketing projects as needed

Required

• Proven sales experience, preferably in healthcare, functional medicine, supplements, or laboratory testing fields

• Strong understanding of healthcare provider workflows and decision-making processes

• Excellent communication and interpersonal skills with the ability to build relationships quickly

• Self-motivated with the ability to work independently and manage time effectively

• Experience with CRM software and digital communication tools

• Background knowledge in healthcare, nutrition, or functional medicine preferred

Preferred

• Previous experience in a fast-paced startup environment

• Experience working remotely, with proficiency in Slack

• Self-directed, proactive, and comfortable with ambiguity

How we work

• A mission that actually pulls people in
  We make the microbiome measurable and actionable at every life stage, and real people write in to say it's life-changing.

• Remote-first, real overlap
  Our FTEs are based in North America and work core hours from 9am–6pm CST, shiftable by up to two hours either way — start at 7am or 11am, wrap at 4pm or 8pm.

• Written first, huddle second, meet last
  Default to a clear Slack post, huddle when a thread stalls, and meet only to make a real decision.

• Fast, but never sloppy
  Do the two-month thing in two weeks, then check the work—shipping errors is rework, not speed.

• Shape what we build, not just how we build it
  There's no playbook waiting for you, so write it—and bring the alternative, not just the objection.

• Day One mentality
  Fewer titles and layers; process is a guardrail where it counts, never the reason something didn't ship.

• No hidden agendas
  Numbers, misses, and feedback are shared openly and in real time, so you always know where you stand.

• High standards, genuinely fun people
  Take the work seriously and ourselves much less—high-performing and fun to be around is the hiring bar.

• Is this pace for you?
  Venture-scaled and on a steep trajectory, with intensity in spikes, fiercely protected flexibility, and faster growth than anywhere else.

Our Values

1. Learn Fast, Get Better -Find the root cause, not just the fix, and get better every time

2. Be Relentlessly Resourceful - Dig for the answer, move fast, and know when to ask for help

3. Act Like an Owner, Be Hungry to Win - Act like it’s your company, and do whatever it takes to win

4. Act with Honesty and Empathy - Say what’s true, and say it with care

5. Delight People by Anticipating Their Needs - Solve the problem, then get two steps ahead of it