Account Manager / Technical Manager (7277)

TSMC - Taiwan Semiconductor Manufacturing Company Limited; San Jose (CA); On-site; USD 124,000 - 181,000; Full time

Job summary

TSMC North America, Inc. is seeking an Account Manager (Technical Manager) to serve as the primary interface with a leading U.S. semiconductor customer.

You will drive technical and business collaboration, oversee execution, and align foundry and packaging capabilities with customer roadmaps. The role requires 9+ years in semiconductors, a strong grasp of manufacturing processes, and excellent communication. Mandarin Chinese is preferred for cross-border coordination.

Qualifications

• Bachelor’s or master’s degree in engineering or related technical discipline.
• 9+ years’ experience in the semiconductor ecosystem (foundry, EDA, or advanced packaging preferred).
• Strong understanding of semiconductor manufacturing processes and account management.
• Skilled in contract negotiation, capacity forecasting, and roadmap alignment.
• Excellent interpersonal and communication skills; proficiency in Mandarin Chinese preferred for cross-border coordination.

Responsibilities

• Lead discussions on advanced packaging technologies and silicon process coordination.
• Manage foundry operations, capacity planning, and project forecasting.
• Serve as the key liaison across internal functions — including Product Planning, Field Technology Support (FTS), Business Development, and Operations.
• Translate customer requirements into actionable deliverables and ensure smooth execution.
• Monitor key performance indicators and proactively identify business growth opportunities.
• Foster long-term partnerships through consistent communication and problem-solving.

Skills

Engineering degree

Semiconductor experience

Contract negotiation

Capacity forecasting

Roadmap alignment

Interpersonal skills

Mandarin Chinese

Education

Bachelor’s or Master’s degree in engineering or related technical discipline

Job description

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Account Manager / Technical Manager (7277)

Overview of Role

This position serves as a primary interface between TSMC and one of our leading U.S. semiconductor customers focused on advanced computing and high-performance technologies. The Account Manager (or Technical Manager) will drive technical and business collaboration, oversee operational execution, and align foundry and packaging capabilities with customer roadmaps. Success requires a balance of commercial acumen, technical fluency, and strong cross-functional partnership.

Responsibilities

• Lead discussions on advanced packaging technologies and silicon process coordination.
• Manage foundry operations, capacity planning, and project forecasting.
• Serve as the key liaison across internal functions — including Product Planning, Field Technology Support (FTS), Business Development, and Operations.
• Translate customer requirements into actionable deliverables and ensure smooth execution.
• Monitor key performance indicators and proactively identify business growth opportunities.
• Foster long-term partnerships through consistent communication and problem-solving.

Success Metrics

6–12 months:

• Gain proficiency with internal tools, systems, and business processes.
• Establish collaborative relationships with internal and customer stakeholders.
• Demonstrate proactive ownership of customer programs and strategic initiatives.
• Expand business opportunities and strengthen customer satisfaction.
• Contribute to the business unit’s growth trajectory through operational excellence.

Minimum Qualifications

• Bachelor’s or master’s degree in engineering or related technical discipline.
• 9+ years’ experience in the semiconductor ecosystem (foundry, EDA, or advanced packaging preferred).
• Strong understanding of semiconductor manufacturing processes and account management.
• Skilled in contract negotiation, capacity forecasting, and roadmap alignment.
• Excellent interpersonal and communication skills; proficiency in Mandarin Chinese preferred for cross-border coordination.

Preferred Qualifications

• Proactive and self-driven with a growth mindset.
• Demonstrated ability to manage complex, global accounts.
• Collaborative, detail-oriented, and comfortable with high-pressure situations.
• Strong EQ and business judgment in customer interactions.

Company Description

As a trusted technology and capacity provider, TSMC is driven by the desire to be:

• The world’s leading dedicated semiconductor foundry
• The technology leader with a strong reputation for manufacturing excellence
• Advancing semiconductor manufacturing innovations to enable the future of technology

TSMC pioneered the pure-play foundry business model when it was founded in 1987 and has been the world’s leading dedicated semiconductor foundry ever since. The Company supports a thriving ecosystem of global customers and partners with the industry’s leading process technologies and a portfolio of design enablement solutions to unleash innovation for the global semiconductor industry. With global operations spanning Asia, Europe, and North America, TSMC serves as a committed corporate citizen around the world.

In North America, TSMC has a strong sales and service organization that works with customers by helping them achieve silicon success with cutting-edge technologies and manufacturing excellence. The Company has continued to accelerate its R&D investment and staffing in recent years and is expanding its manufacturing footprint to support customer innovation with 3D IC technologies and optimal manufacturing capacity.

Diversity statement

TSMC North America, Inc. is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or any other characteristic protected by applicable law.

TSMC is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify us at [e-mail] . TSMC confirms to all applicants its commitment to meet TSMC’s obligations under applicable employment law. Reasonable accommodations will be determined on a case‑by‑case basis.

Pay Transparency Statement

At TSMC, your base pay is only part of your overall total compensation package. At the time of this posting, this role typically pays an annual base salary between $123,500/per year and $180,500/per year.The range displayed reflects the minimum and maximum target for new hires. Actual pay may be more or less than the posted range. Factors that influence pay include the individual's skills, qualifications, education, experience and the position level and location.

TSMC’s total compensation package consists of market competitive pay, allowances, bonuses and comprehensive benefits. We also offer extensive development opportunities and programs.