Account Manager - Systems Sales

Raymond West; Auburn (WA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical,dental,vision

401k with company match

Paid time off

Holiday pay

Job summary

Raymond West is seeking an Account Manager to join our Systems Sales team in Washington. The role focuses on providing a vital communication and sales link between customers and the company, ensuring ongoing satisfaction.

Each representative will manage a defined territory and handle all customers within it, requiring exceptional customer service, communication, and problem-solving abilities. We specialize in end-to-end warehouse solutions including lift trucks, racking, conveyor, dock and door,

Qualifications

• Bachelor’s degree or equivalent from four-year College or technical school or two years related experience.
• Local travel to customer locations is required daily.

Responsibilities

• Develop and maintain relationships with customers within defined territory.
• Serve as the liaison between customers and the company to ensure satisfaction.
• Present solutions and coordinate with internal teams to meet customer needs.
• Maintain accurate customer profiles and account information.

Skills

Communication

Time management

MS Office

Relationship building

Customer service

Problem solving

Territory management

Presentation skills

Reading documents

Multi-tasking

Travel willingness

CRM software

Education

Bachelor’s degree or equivalent

Tools

CRM software

Job description

Raymond West is looking for a dynamic Account Manager to join our Systems Sales team! This position will provide a vital communication and sales link between our customers and our company to ensure continuing customer satisfaction. Each Systems Sales Representative will have a defined territory which will become his or her area of responsibility. The Systems Sales Representative shall have responsibility for all customers within this defined area. The position will also require excellent customer service and communication skills, an aptitude for analyzing and solving problems and the ability to multi-task with strong organizational skills.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Duties and Responsibilities

Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive.

• To strive for professionalism, observing and complying with all Company regulations and policies.
• To represent the Company loyally, faithfully, with honesty and integrity.
• To sell the products and services within established Company prices and policies.
• To maintain accurate and current customer profiles on all accounts.
• Each Core Sales Representative will maintain an accurate database for each account in their territory. An accurate equipment master must be maintained.
• To make every possible effort to produce a satisfactory sales volume and gross profit for the Company. It is expected that performance and results will improve year over year.

Required Skills/Abilities

• Excellent written and verbal communication skills
• Excellent Organizational Time Management skills
• Proficient in Microsoft office Suite and similar software
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of the organization.
• Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments.
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
• Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.
• Must have a demonstrated ability to professionally present solutions one on one, and in boardroom environments.
• Present a mature, responsible appearance.
• Able to communicate effectively with customer representatives at all levels.
• Able to communicate with all the departments within the organization.
• Possess a strong knowledge of Microsoft Office suite; the ability to create written proposals and update spreadsheets is a must.
• Able to plan appointments and provide impromptu changes as occasions require.
• Forklift operation knowledge and ability.
• Able to maintain systematic planning and accountability records.
• Able to perform duties under minimal supervision, but respond to rapidly varying input requirements, demonstrate drive and initiative.
• Willing to comply with Employee Handbook.
• Willing to continually learn new products and policies.
• Able to work with people directly, by telephone, and written correspondence, efficiently, tactfully, and with good appearance.
• Self-confident and able to work with minimum supervision.
• Maintain a professional attitude in all matters.
• Willing and able to learn quickly and perform accurately and neatly with a degree of flexibility.
• Maintain and use company property responsibly.

Education/Experience

Minimum Education and Experience: Determined by position.

• Bachelor’s degree or equivalent from four-year College or technical school; or two years related experience and/or training; or equivalent combination of education and experience.

Travel Requirement

• Local travel to customer locations and other Raymond West offices is expected as a daily requirement.
• Must be able to be insured by Raymond West.

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position is non-Sedentary and described as “outside” or “field” Sales.
• Prolonged periods of sitting at a desk and working on a computer
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl
• Occasionally required to lift and/or move up to 25 pounds.

Pay Range

• The salary range for this position is $100,000 base plus commission. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location.

Qualified candidates must be able to pass a pre-employment physical and drug screen.

Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!

We encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.