Account Manager – Strategic Accounts

Rootbound Partners; Dallas (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Rootbound Partners invites a results-driven client relationship professional to own strategic accounts post-sale, guiding cross-functional teams and scalable engagements. You will lead executive conversations, deliver data-driven insights, and drive pricing negotiations while expanding client relationships.

The role offers a hybrid work model in a growing organization with a strong emphasis on leadership development and cross-team collaboration.

Qualifications

• Own and manage strategic client relationships post-sale, including ongoing execution and growth.
• Lead client-facing conversations, including presentations and solution discussions.
• Analyze data and translate findings into actionable client insights.
• Ability to operate in a fast-moving environment with evolving processes.

Responsibilities

• Own and manage strategic client relationships post-sale, including ongoing execution and long-term account growth.
• Lead client-facing conversations, including presentations, solution discussions, and ongoing communication.
• Analyze data and translate findings into clear, actionable insights for clients.
• Operate in a fast-moving environment where processes may not always be clearly defined.
• Partner cross-functionally with internal teams to deliver solutions and resolve challenges.
• Manage a book of business while identifying opportunities to expand relationships.
• Lead pricing discussions, contract conversations, and negotiations with clients.
• Set expectations, guide timelines, and ensure successful delivery across engagements.
• Drive work forward independently while balancing collaboration across teams.
• Identify opportunities to improve internal processes and overall efficiency.

Skills

Client relationship management

Strategic account leadership

Pricing & negotiations

Data analysis & insights

Cross-functional collaboration

Independent execution

Job description

About Our Client

We’re partnering with a technology organization that is expanding across multiple markets and continuing to invest in its people and infrastructure.

This is a high-visibility role with exposure across leadership and cross-functional teams, offering the opportunity to take ownership of strategic client relationships and contribute to how the business continues to scale.

What You’ll Do

• Own and manage strategic client relationships post-sale, including ongoing execution and long-term account growth
• Lead client-facing conversations, including presentations, solution discussions, and ongoing communication
• Analyze data and translate findings into clear, actionable insights for clients
• Operate in a fast-moving environment where processes may not always be clearly defined
• Partner cross-functionally with internal teams to deliver solutions and resolve challenges
• Manage a book of business while identifying opportunities to expand relationships
• Lead pricing discussions, contract conversations, and negotiations with clients
• Set expectations, guide timelines, and ensure successful delivery across engagements
• Drive work forward independently while balancing collaboration across teams
• Identify opportunities to improve internal processes and overall efficiency

Why You’ll Love It

• High-visibility role with exposure across leadership and multiple teams
• Hybrid work environment with flexibility
• Opportunity to own strategic accounts and influence business outcomes
• Clear path for growth into leadership roles over time
• Collaborative, people-first environment with strong internal support
• Growing organization with continued investment in infrastructure and talent
• Competitive base salary with bonus opportunity
• Comprehensive benefits including medical, dental, vision, and retirement plan
• PTO and additional company holidays

What You Bring

• 3+ years of experience owning client relationships in an account management, customer success, or similar role
• Ability to lead strategic conversations, not just execute tasks
• Strong commercial acumen, including pricing, negotiation, and contract discussions
• Analytical mindset with the ability to interpret data and translate it into business decisions
• Comfort operating in ambiguity and making decisions without defined processes
• Strong communication skills with the ability to simplify complex ideas and push back when needed
• High level of curiosity and desire to learn new concepts quickly
• Self-motivated with the ability to drive work forward independently
• Experience working cross-functionally with multiple teams

Rootbound Partners is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law. This opening is managed by Rootbound Partners on behalf of our client; client details will be shared with qualified candidates later in the process. Reasonable accommodation is available for qualified individuals with disabilities upon request.