Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Memphis, TN

Amgen Inc.; Memphis (TN); Hybrid; USD 145,000 - 215,000; Full time

Benefits offered by this job

Retirement plan

Medical, dental & vision coverage

Bonus program

Stock-based incentives

Paid time off & company-wide shutdowns

Flexible work models

Job summary

Amgen, a leading biotechnology company, seeks an Account Manager/Specialty Account Manager focused on Immunoglobulin-Related Disease (IgG4-RD) in the United States. The role emphasizes building productive relationships with local and national KOLs, coordinating with patient access and medical affairs, and delivering expert, technically driven solutions to healthcare professionals.

The position requires strong cross-functional collaboration, strategic planning, and adherence to compliance.

Qualifications

• Bachelor's degree and 3 years of sales experience in pharma/biotech/medical device or hospital sales.
• Associate degree and 6 years of sales experience in pharma/biotech/medical device or hospital sales.
• High school diploma/GED and 8 years of sales experience in pharma/biotech/medical device or hospital sales.

Responsibilities

• Consistently achieve assigned sales objectives through promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines.
• Implement goals of the marketing plan through execution of strategic account business plan.
• Demonstrated experience working in a matrix environment with Case Managers, Medical Affairs, Patient access team, and other parties.
• Utilize resources and programs including peer-to-peer education and cross-functional partners to address knowledge gaps.
• Navigate healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
• Develop and maintain high-level disease and therapeutic clinical and scientific knowledge.
• Use consultative selling to meet needs of healthcare professionals treating IgG4-RD.
• Document and report with full compliance and corporate policies.

Skills

Biotech sales

Immunology/Rheumatology

KOL engagement

Matrix selling

Patient access coordination

Excellent communication

Travel readiness

Education

Bachelor's degree

Associate degree

High school diploma/GED

Doctorate

Master's degree

Tools

Microsoft Office

Job description

HOW MIGHT YOU DEFY IMAGINATION?

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

HOW MIGHT YOU DEFY IMAGINATION?

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity‑related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award‑winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Account Manager/Specialty Account Manager, IgG4‑RD

Live

What you will do

• Consistently achieve assigned sales objectives through the promotion of patient‑centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines
• Implement goals of the marketing plan through execution of strategic account business plan.
• Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary.
• Effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps
• Proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems
• Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas.
• Develops and maintains a high‑level, in‑depth disease and therapeutic clinical and scientific knowledge.
• Utilize a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals who treat Immunoglobulin‑Related Disease (IgG4‑RD) patients.
• Execute all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.

Basic Qualifications (Account Manager – Level 4)

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

OR

Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

OR

High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Basic Qualifications (Specialty Account Manager – Level 5)

Doctorate degree & 2 years of collective account management experience, sales, & commercial experience

OR

Master’s degree & 6 years of collective account management experience, sales, & commercial experience

OR

Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience

OR

Associate degree & 10 years of collective account management experience, sales, & commercial experience

Preferred Qualifications:

• Bachelor's degree strongly preferred; Graduate business or healthcare related degree preferred.
• 7+ experience in biotech, specialty pharmaceutical, or rare disease sales.
• 3+ years of experience in one or more of the following:
• Rare disease/orphan drug experience; ultra‑orphan preferred; Rare disease launch experience strongly preferred
• Immunology / Rheumatology experience preferred
• At least 3 years of in office injection/infusion sales selling a product that is a medical benefit requiring extensive coordination with patient access services.
• Previous experience operating in a matrix selling environment collaborating with patient services, market access, medical affairs, and reimbursement with significant focus on patient centricity.
• Market development / deep profiling in rare, unmet spaces experience preferred.
• Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation involving diverse patient profiles that do not always lend themselves to simple segmentation diagnosis.
• Documented track record of delivering consistent, exceptional levels of performance.
• Proven ability to work independently in a fast‑paced, highly challenging work environment.
• Excellent written and verbal communication skills.
• Strong organizational, analytical and computer skills required
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Requires approximately 20-30% travel, including some overnight and weekend commitments.

Thrive

What You Can Expect Of Us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well‑being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager – Level 4) $145,311 - $196,597 (Specialty Account Manager – Level 5) $158,931 - $215,025. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan
• Stock‑based long‑term incentives
• Award‑winning time‑off plans and bi‑annual company‑wide shutdowns
• Flexible work models, including remote work arrangements, where possible

Application deadline Amgen's application deadline for this position is on 11/30; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.