Account Manager - SLED

Socket.dev; Virginia (IL); Hybrid; USD 122,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Paid parental leave

Holidays

Vacation & sick leave

Job summary

Socket.dev is seeking an Account Manager - SLED to build professional relationships with State, Local and Education executives, identify client needs, and deliver value through solutions. You will coordinate with pre-sales and inside sales to pursue deals and work with internal teams to meet client expectations.

This role emphasizes relationship-building with commercial clients, margin strategies, and staying ahead of industry trends while driving growth and retention across the account

Qualifications

• Four-year or graduate degree in Sales, Marketing, Business Administration, or related field.
• 4–8 years of work experience in account management, tele sales, product specialty, or related field.
• Local to Washington, DC area preferred.

Responsibilities

• Coordinate account plans on commercial accounts and manage value/volume portfolios.
• Collaborate with pre-sales and inside sales on deal pursuit and work with internal teams to deliver solutions.
• Build and maintain strong relationships with commercial clients, focusing on needs and challenges.
• Implement margin recovery activities and strategies for account coverage.
• Analyze win/loss rates and recommend improvements.
• Contribute to sales policies and strategies to achieve targets and identify growth opportunities.
• Enter and manage all opportunities in pipeline tools and processes.

Skills

Business Development

B2B Sales

CRM

Sales Strategy

Salesforce

Upselling

Negotiation

Deal Closing

Market Knowledge

Product Knowledge

Education

Bachelor's degree

Graduate degree

Tools

Salesforce

Job description

Account Manager - SLED

Description -

This Account Manager role is responsible for building professional relationships with State, Local and Education client executives and identifying account's unique business needs and delivering solutions to drive value to the client and the organization. The role coordinates with pre-sales and inside sales for deal pursuit and works with internal teams to deliver on the clients’ expectations.

Open to applicants local to Washington D.C. area.

Responsibilities

• Coordinates account plans on commercial account(s) and focuses on value and/or volume portfolio management and selling range of the organization’s products and services.
• Works with pre-sales and inside sales to participate in deal pursuit and with internal teams such as marketing, product development, and customer service to deliver comprehensive solutions and address customer needs effectively.
• Builds and maintains strong relationships with commercial clients, focusing mainly on specialty buyers, understands their needs and challenges, and ensures client satisfaction.
• Implements margin recovery activities and strategies in full/partial ownership depending on account coverage.
• Analyzes account win/loss rates and makes recommendations to improve ratios.
• Designs and contributes to sales policies and strategies to achieve sales targets and objectives for the assigned business segment, identifying growth opportunities, upselling, and cross-selling to existing clients.
• Enters and manages all opportunities in pipeline tools and processes, recommends, and implements pipeline management practices.
• Provides support to clients and address any concerns or issues they may have in a timely and effective manner. Acts as the main point of contact for clients, ensuring a smooth and positive customer experience.
• Stays updated on industry trends, market dynamics, and competitors' activities to better serve clients and identify potential business opportunities.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-8 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, solutions), or a related field or an advanced degree with little or no work experience.

Knowledge & Skills

• Business Development
• Business To Business
• Cold Calling
• Conflict Resolution
• Customer Relationship Management
• Field Sales
• Marketing
• Merchandising
• Outside Sales
• Product Knowledge
• Sales Development
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

• Responds to routine issues within established guidelines.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Salary

The on-target earnings (OTE) range for this role is $122,000 - $160,000 annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

50%

Relocation -

Yes

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal”