Account Manager, Shreveport Louisiana

Aledade PBC; Benton (LA); Presencial; USD 85.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work schedules

Health, dental and vision insurance

PTO and holidays

Parental leave

401(k) with match

Stock options

Descripción de la vacante

Aledade PBC is seeking an Account Manager to partner with independent practices, driving value-based care outcomes and shared savings. You will manage day-to-day relationships, analyze performance data, and coach practice staff to optimize contracts and care delivery.

On-site travel to Shreveport is expected, with a strong emphasis on executive communication and cross-functional collaboration. Base salary ranges from $85,000 to $95,000 per year, with bonuses and equity opportunities.

Formación

• 5 years of executive-level communication experience.
• Demonstrated knowledge of value-based care contracts across patient types.
• 6–8 years in practice management, project management, account management, and healthcare analytics.
• Onsite at Shreveport, LA 3–4 days per week.

Responsabilidades

• Develop and nurture relationships with physicians and executives to improve financial and quality performance.
• Own the account across financial, quality, clinical, and population health metrics.
• Use data analytics to monitor performance against objectives.
• Create project plans to meet organizational goals.
• Coach staff and physicians on processes and technologies.
• Present contract goals and performance insights to stakeholders.
• Coordinate with internal/external teams for executive‑level memos.
• Proactively surface issues to central leadership and adapt to needs.

Conocimientos

Executive communication

Value-based care knowledge

Healthcare analytics

Travel readiness

Educación

Nursing, health technology or related

Herramientas

PowerPoint

Excel

Data visualization tools

Descripción del empleo

Healthcare is changing, and local medical practices are caught in the middle. They are trying to shift from a system that rewards the volume of procedures to one that rewards the quality of patient care—and navigating that shift is incredibly tough. That’s where you come in.

As our Account Manager , you will be the ultimate strategic partner, business coach, and advocate for the medical practices in your portfolio. You are the day‑to‑day anchor of these relationships, responsible for diving into the data, identifying performance gaps, and working hand‑in‑hand with doctors and healthcare executives. By helping them master Value‑Based Care (VBC) contracts, you directly drive financial success (shared savings) and, most importantly, measurably better health outcomes for the community.

Note on Travel:

On‑site presence is key to this role. We anticipate about 3-4 days a week of travel to Shreveport. Exact schedules flex based on clinic needs, meaning some weeks will be lighter or heavier than others.

Primary Duties

1. Relationship Management: Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
2. Performance Management: Own the account relationship across various domains, including financial performance and outlook, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements.
3. Utilize data analytics tools to monitor and communicate practice performance against key objectives and strategic plans.
4. Develop project plans to ensure key organizational objectives are achieved.
5. Workflow and Staff Coaching: Work to assist in training office staff and physicians & providers (in coordination with Aledade’s Value Based Care Cirriculum) on processes and technologies. Provide continual assessment of practice’s and staff’s training needs.
6. Provide contract goals and current performance at the organizational, site and/or provider levels to ensure aligned understanding of VBC contracts goals and objectives. Communicate outcomes oriented overviews of performance initiatives to convey organizational impact.
7. ACO Operations: Coordinate with internal and external stakeholders to develop recurring executive‑facing presentations and memos as needed.
8. This may include data regarding practice performance, financial outcomes/projections, and contract terms at the practice and ACO level to external executives.
9. Advise central leadership by proactively surfacing hearts of the problem to practice performance.
10. Adapt to evolving organizational needs and priorities by taking on additional duties as necessary.

Minimum Qualifications:

• 5 years of experience with executive level communication - written and verbal
• Demonstrated knowledge of value based care contracts across all patient types
• Minimum 6-8 years of experience with relevant competencies including practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.
• Ability to be at an onsite location anticipated 3-4 days a week in Shreveport, Louisiana (subject to practice needs).

Preferred KSA’s:

• Graduate of an accredited college or university in nursing, social work, health technology or information technology-related programs.
• • 8 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
• Excellent organizational and project management skills, and team‑building skills.
• Familiarity with process mapping and work‑flow analysis tools.
• Advanced PowerPoint/slides, Excel/sheets, and other data visualization skills and willingness to learn additional software applications.

Physical Requirements:

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
• Ability to travel approximately 50% travel across the year to Shreveport Louisiana.

$85,000 - $95,000 a year

Salary Range: $85,000 to $95,000 base + bonuses + equity

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we’ve become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee‑for‑service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you’re eager to join a collaborative, inclusive and remote‑first culture - you’ve come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open‑mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles
• Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
• Robust time‑off plan (21 days of PTO in your first year)
• Two paid volunteer days and 11 paid holidays
• 12 weeks paid parental leave for all new parents
• Six weeks paid sabbatical after six years of service
• Educational Assistant Program and Clinical Employee Reimbursement Program
• 401(k) with up to 4% match
• Stock options
• And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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