Account Manager (Sales)

Komatsu America Corp.; Fort Meade (FL); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic Sales Account Manager to drive customer satisfaction and loyalty in the heavy equipment sector. This remote role focuses on managing key accounts, fostering relationships, and executing strategies that enhance value for both customers and suppliers. With a commitment to continuous improvement and safety, you will play a vital role in ensuring operational excellence and customer satisfaction. Join a company that values diversity and offers a collaborative environment where you can grow and make a significant impact.

Qualifications

• 3-5 years in Account Management or Sales in an OEM environment.
• Experience in Continuous Improvement projects like Six Sigma.

Responsibilities

• Manage customer relationships and support Supply Chain initiatives.
• Lead Capital Procurement efforts and promote safety initiatives.

Skills

Partnership Building

Sales Goals Achievement

Negotiation Skills

Continuous Improvement Methodologies

Analytical Skills

Customer-facing Experience

Education

Bachelor's Degree in Business Administration

Tools

Microsoft Office

Salesforce

Job description

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Account Manager (Sales)

Date: Apr 28, 2025

Location: Ft. Meade, FL, US, 33841

Onsite or Remote: Remote Position

Komatsu is seeking an experienced Sales Account Manager for its Fort Meade, Florida, location.

The Sr. Account Manager is responsible for managing the entire account process for a high-strategic mine site(s) that are crucial to Komatsu. This role involves coordinating communication between Komatsu and the mine site, focusing on value creation for customers and suppliers. The Sr. Account Manager will primarily execute tasks directly with the customer daily, understanding and leveraging the politics at the mine site, especially when dealing with a global parent company. The work impacts customer satisfaction, loyalty, and the overall success of the Global Account Management strategy, with heavy involvement in the customer's Maintenance, Operations, and Purchasing functions. Developing continuous improvement and safety projects in partnership with the mine(s) is essential.

Key Job Responsibilities

Account Managers should spend over 80% of their time with customers, building relationships, evaluating performance, and identifying opportunities. Responsibilities include:

• Managing various customer relationships
• Supporting Supply Chain initiatives
• Leading Capital Procurement efforts
• Promoting safety initiatives such as ZERO HARM and FLRA
• Establishing regular review meetings covering delivery, service, pricing, and machine performance
• Facilitating interactions between Komatsu and customer personnel
• Assessing relationship quality between Komatsu and the customer
• Developing continuous improvement partnerships
• Assisting parts planning and sales forecasting
• Having knowledge of mining processes and equipment

Qualifications/Requirements

• Experience in building partnerships, achieving sales goals, working in teams, and negotiating with clients
• Experience with Continuous Improvement projects using methodologies like Six Sigma, Kaizen, etc.
• Proficiency in Microsoft Office, Salesforce, and related tools
• Excellent communication and presentation skills
• Strong analytical and problem-solving skills, considering the big picture
• Customer-facing experience in negotiations and dispute resolution
• Interest in heavy equipment and technical applications
• 3-5 years in Account Management, Sales, or Project Management in an OEM environment
• Bachelor's Degree in business administration or related field, emphasizing business finance

Additional Information

Hiring Range: The role offers a base pay, with total compensation considering experience and location; specific figures are not available.

Diversity & Inclusion: Komatsu values diverse backgrounds and is committed to creating an inclusive workforce reflecting the communities it serves.

Founded in 1921, Komatsu is a global leader in manufacturing heavy equipment, with operations in over 140 countries, employing more than 60,000 people. The company offers a dynamic work environment where employees can grow and contribute to a sustainable future.

EEO Statement: Komatsu is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.