Account Manager / Retention - Event Sales

Hyve Group; New York (NY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive commission structure

Comprehensive benefits package

Retirement plan with company match

Generous vacation policy

Job summary

Hyve Group, located in New York City, is seeking an experienced Account Manager, Retention to drive partnership sales across their US portfolio. The role requires 5+ years of B2B sales experience and strong organizational skills. Responsibilities include exceeding sales targets and managing pipeline activities. The position offers a competitive salary between $80,000 and $90,000, along with a commission structure, a comprehensive benefits package, and a hybrid working model (3 days on-site).

Qualifications

• 5+ years of sales experience with a strong track record.
• Proven consultative B2B sales skills.
• Ability to manage senior-level relationships.

Responsibilities

• Meet or exceed sales targets consistently.
• Manage a pipeline understanding client needs and priorities.
• Identify upsell opportunities based on client knowledge.
• Respond promptly to customer inquiries.
• Track and report account activity using CRM.
• Collaborate with sales colleagues and teams.
• Stay informed on industry trends.

Skills

B2B sales experience

Excellent communication skills

Strong organizational skills

Ability to build senior-level relationships

Job description

Job Description

Hyve is the organizer of the world's fastest-growing and most forward‑thinking B2B events. As the chosen event partner to many of the world's leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most. Our portfolio features leading events in sectors such as ecommerce, healthcare, edtech, and fintech. We’re growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix. Alongside our market‑leading events, we’re building tech and data‑driven products that supercharge connections - from one‑to‑one meeting programs and curated table talks to year‑round engagement platforms. Whatever your role, you’ll join a global team redefining how industries connect, collaborate, and grow - working with some of the most talented people in the business.

A bit about you

First things first: whatever your background, beliefs, or ambitions, there’s a culture of belonging at Hyve—and everyone is welcome. The question isn’t where you’ve come from, but where you want to go. You’ll thrive here if you’re curious, collaborative, and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change, and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact. Our shared behaviors guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins. If that sounds like you, you’ll fit right in.

A bit about the role

This role reports to the Head of Growth, Shoptalk US. Hyve is looking for an Account Manager, Retention role to join our NYC-based team and drive sponsorship and partnership sales across our US portfolio. We are looking for an individual with a strong track record for upselling existing business, who is self‑motivated and thrives in a fast‑paced environment. This individual should possess strong organizational and communication skills with the ability to uncover emerging new segments and expand existing ones. If you have 5+ years of sales experience and would like to be part of the in‑person and digital events that are shaping the future of various industries, we’d love to hear from you. This role requires you to be on‑site in our Midtown NYC office 3x week.

Responsibilities

• Consistently meet or exceed individual and team sales targets.
• Manage and maintain a strong pipeline, with a clear understanding of client spend, priorities, and multiple stakeholders.
• Identify upsell opportunities through deep knowledge of client needs and product offerings.
• Respond promptly to customer inquiries and effectively prioritize accounts across all stages of the sales cycle.
• Accurately track and report account activity using CRM systems.
• Collaborate closely with sales colleagues and cross‑functional teams.
• Stay informed on industry trends, market developments, and key players within the retail tech ecosystem.

Qualifications

• Proven consultative B2B sales experience with a strong track record of results.
• Confidence, motivation, and a professional, positive can‑do approach.
• Demonstrated ability to build and maintain senior‑level relationships both over the phone and in person, including with Fortune 500 executives.
• Excellent communication skills (written and verbal); strong organizational and time‑management capabilities.

Preferred

• Previous telephone‑based B2B sales experience.
• Experience within events or a related industry.

What we’re looking for from you

• You want to make a difference by doing things differently.
• You see change as a positive.
• You embrace collaboration.
• You welcome fresh perspectives and leave your ego at the door.
• Even in adversity, you manage to stay positive.
• You welcome the challenge.

Benefits

• The salary band for this position ranges from 80,000-90,000 based on experience.
• This position will be eligible for a competitive commission structure.
• Comprehensive benefits package to fit your needs.
• Retirement plan with company match (401k).
• Generous vacation policy.
• Hybrid work (3x week in office).

Ready to make some great experiences? Your Hyve adventure begins with one click- apply now!