Account Manager, Retail Big Box

Spectrum; Lexington (KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Spectrum is seeking an Account Manager for Retail Big Box to manage relationships with leading retailers, maximize sales opportunities, and ensure Spectrum's brand is represented with excellence. You will influence customer satisfaction and business growth in the retail landscape.

In this role you’ll spend roughly 20 percent of your time in the office and 80 percent in the field, with weekly partner visits and occasional division-wide travel.

Qualifications

• Bachelor’s degree from a four-year college or university or equivalent experience.
• 5+ years of related experience or equivalent combination of education and training.
• Ability to read, write, speak, and understand English.
• Proficiency in Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.

Responsibilities

• Manage daily relationships with Big Box retailers and vendors to maximize sales.
• Execute field sales operations and support partners through audits, training, and reviews.
• Lead meetings and trainings to ensure targets and KPIs are met.
• Provide product, promotion, and offering information to drive awareness and sales.
• Collaborate with partner owners to develop growth plans aligned with Spectrum’s objectives.
• Coordinate events, staffing, and merchandising to maximize retail performance.
• Monitor sales metrics and implement improvement strategies.
• Provide reports to channel leadership and onboard new partners.

Skills

English fluent

Sales skills

Public speaking

Independent work

Willingness to travel

Driver's license

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you thrive on building strong relationships and driving sales performance within retail environments? As an Account Manager for Retail Big Box at Spectrum, you will manage partnerships with leading retailers, maximize sales opportunities, and ensure Spectrum's brand is represented with excellence. Your expertise will directly influence customer satisfaction and business growth, making a lasting impact on the retail landscape.

How You’ll Make an Impact

• Manage daily relationships with assigned Big Box Retailers and third-party vendors to maximize sales opportunities and uphold Spectrum's brand standards
• Execute strategies, conduct field sales operations, and support partners through audits, training, business reviews, and product knowledge sessions
• Lead regular meetings and trainings to ensure partners meet sales targets, maintain quality standards, and achieve key performance indicators
• Deliver comprehensive product, promotion, and offering information to partners to drive awareness and sales
• Collaborate with partner owners to develop and manage growth plans that align with Spectrum’s objectives
• Work closely with Operations, Strategy, and divisional teams to ensure departmental alignment and successful implementation of initiatives
• Coordinate special events, oversee staffing and merchandising, and facilitate sales execution to maximize retail performance
• Monitor sales metrics, identify areas for improvement, and implement strategies to enhance partner performance
• Provide actionable reports and feedback to channel leadership to influence sales strategy and resolve challenges
• Prospect and onboard new business partners to expand Spectrum’s retail footprint and drive incremental sales

Working Conditions

• Spend approximately 20 percent of your time in the office and 80 percent in the field with weekly visits to assigned partners and retail locations
• Participate in occasional division-wide travel as required

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree from a four-year college or university or equivalent experience

Experience

• 5+ years of related experience or equivalent combination of education and training

Skills

• Ability to read, write, speak, and understand English
• Strong sales presentation and problem-solving skills with demonstrated initiative
• Effective written, verbal, and interpersonal communication skills
• Ability to work independently
• Proficiency in Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
• Flexibility to work retail hours and adjust schedule as needed to maximize sales opportunities
• Reliable transportation
• Valid and active state driver’s license with a safe driving record
• Willingness to travel frequently within assigned territory

Preferred Qualifications

Experience

• 5+ years of strong sales experience with a proven track record

Skills

• Bilingual is a plus

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.