Account Manager - Residential

Lowe's Companies, Inc.; Nashville (TN); On-site; USD 50,000 - 84,000; Full time

Benefits offered by this job

401k with up to 4.25% match

Stock Purchase Plan (15% discount)

Tuition-Free Education

Maternity/Parental Leave

10% Associate Discount

Job summary

Lowe's Companies, Inc. is seeking a Residential Account Manager in Nashville to develop and grow a portfolio of customers and achieve sales goals with best-in-class service.

The role partners with cross-functional teams to execute strategic plans, build relationships with owners, managers and service providers, and analyze market trends to drive revenue and customer satisfaction. Eligible candidates have a high school diploma and 1–2 years in MRO or B2B sales; a Bachelor's degree is preferred.

Qualifications

• High School or GED.
• 1-2 years experience in MRO sales or B2B sales.

Responsibilities

• Build and develop relationships with local owners, managers, operators and service providers.
• Generate new business with end users including on site staff and key decision makers at management companies.
• Plan, schedule, and lead daily meetings with customers in assigned portfolio.
• Maintain accurate and up-to-date customer activities and opportunities using company CRM tools.
• Utilize company value propositions to deliver effective solutions to customers.
• Attend trainings, sales meetings, trade shows and conventions as directed by the company.
• Analyze data to recognize trends and build sales strategy to achieve results.
• Understand competitive landscape and share insights with leadership.
• Apply consultative selling and proactive follow-ups with customers.

Skills

MRO sales

B2B sales

Education

Bachelor's Degree or equivalent

Job description

Your Impact

The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Managers are responsible for achieving sales goals while anticipating trends in customer growth and delivering best-in-class customer service. This role is integral in the oversight, buildout, execution and on-going maintenance of strategic sales plans necessary to grow portfolios year over year. In addition, Account Managers collaborate with cross-functional team members to deliver profitable results and customer satisfaction.

What You Will Do

• Build and develop relationships with local owners, managers, operators and service providers within the industry.
• Generate new business with various end users including on site staff as well as key decision makers at management companies, ownership groups and service providers within the industry.
• Plan, schedule, and lead daily meetings with customers in assigned portfolio.
• Maintain accurate and up to date customer activities and opportunities utilizing customer relationship tools provided by the company.
• Utilize the full company value propositions including selling tools, programs and fulfillment capabilities to bring the most effective solutions to their existing and prospective customers.
• Participate in all company directed training sessions, sales/business meetings as well as company sponsored trade shows, conferences and conventions.
• Utilize company tools to analyze data, recognize trends and build overall sales strategy to deliver company desired results.
• Recognizes and understand competitive landscape within assigned market(s) and shares information with leadership and all applicable channels within the organization.
• Intentional focus on company’s core behaviors to deliver best in class customer service with the utmost integrity.
• Applies a consultative selling strategy to understand the needs of the customer and applies a proactive selling approach when scheduling on-going follow-ups with assigned customers.
• Individual Contributor

Minimum Qualifications

• High School or GED
• 1-2 years experience in MRO sales or B2B sales

Preferred Skills/Education

• Bachelor's Degree or equivalent experience.

Benefits

• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range: $50,100.00 - $83,700.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.