Account Manager Relief

Heartland Coca-Cola Bottling Company, LLC; Northern (KY); Hybrid; USD 48,000 - 57,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Time Off

Wellness programs

Tuition reimbursement

Job summary

Heartland Coca-Cola Bottling Company is seeking an Account Manager Relief to drive product orders, manage customer relations, and uphold merchandising standards. The role includes rotating stock, coordinating with merchandisers, and ensuring timely service across assigned accounts.

The position requires at least two years in a related field, solid customer service experience, and a valid driver’s license. A flexible schedule and potential holiday shifts are expected.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Minimum of two years of work experience required.
• Customer service experience in a retail environment or in a sales position with sales targets preferred.
• Basic computer application and technology skills required.
• Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines with no major violations in last 3 years.
• Use of personal vehicle for work hours with reimbursement; proof of business insurance at hire.
• Flexible schedule; may work holidays to meet customer demands.

Responsibilities

• Orders product at accounts on an assigned sales route and transmits appropriate orders.
• Sell big event marketing, pillar programming, innovation, and mandated features; may sell CMA.
• Builds, changes, and removes product displays; ensures proper pricing and maintains POS.Transports and maintains POS advertising as needed.
• Communicates account activities with the customer to ensure quality and timely service; collaborate with merchandisers and drivers.
• Adheres to merchandising and customer service standards; stock and merchandise beverages in allocated sections.Maintain end-to-end ownership of the account.

Skills

Customer service

Sales

Driver's license

Basic computer skills

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Order processing technology

Job description

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Job Summary

The Account Manager Relief is responsible for selling and ordering product for customer accounts. Serves as the frontline liaison and ensures customer satisfaction is achieved. This role is responsible for rotating company product by date, both out in the market and in inventory. Aids the merchandising team by keeping products stocked and available onsite.

Job Responsibilities

• Orders product at accounts on an assigned sales route. Determines product needs and places and transmits appropriate orders for each one. Utilize technology for order processing and inventory and other applications pertinent to the success of the job.
• Execute and sell big event marketing, pillar programming, innovation, and mandated features and ad activity to ensure customer satisfaction and company standards are being met. May sell in Customer Marketing Agreements (CMA).
• Builds, changes, and removes product displays and POS (Point of Sale). Ensure proper pricing. Cleans product space and secures damaged or defective product. Repack product when/where possible. Transports, replaces, and maintains POS advertising as appropriate for the account.
• Communicates account activities with the customer to ensure quality and timely service. Work with and collaborate internally with merchandisers and drivers; maintain communication about goals, projects, and day-to-day needs of accounts.
• Ensures consistent adherence to merchandising and customer service standards. Stock and merchandise products in the allocated beverage section including coolers, racks, and secondary displays.
• Maintains end to end ownership of the account through appropriate action and/or communication.

Job Requirements

• High School Diploma or GED is required. Bachelor's degree preferred.
• Minimum of two years of work experience required.
• Customer service experience in a retail environment or in a sales position being held accountable for sales targets preferred.
• Basic computer application and technology skills required.
• Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines including no major violations within the last three years.
• This position requires you to use your personal vehicle during work hours with reimbursement. Proof of insurance covering business use is required at time of hire.
• Must be open to flexible schedule; may be required to work some holidays to meet customer demands.

Physical Requirements

Field work intensive. Daily and weekly travel to local accounts and prospect sites. Lifting occasionally up to 50 lbs or less. Ability to professionally represent employer at the customer location required.

Pay:$47,800.00 - $56,763.00 a year

About Heartland Coca-Cola

Heartland Coca-Cola Bottling Company produces, sells, and distributes the highest quality and best tasting Coca-Cola and Monster Beverages across the states of Kansas, Missouri, and Illinois. Our brand offerings provide multiple beverage options in non-alcoholic categories including sparkling soft drinks, water, ingredient enhanced, isotonics, tea, energy, juice, coffee and nutrition. We value our people, customers and community which drives our passion to work and win together as a team.

Benefits and Other Information

We offer a competitive benefits package to our full-time employees including medical, dental, and vision insurance, life insurance, 401(k), paid time off, wellness programs and tuition reimbursement. This role may be eligible to participate in an incentive program, subject to the rules governing the program.

Pre-employment background check is required.

Heartland Coca-Cola is an Equal Opportunity Employer (EOE), and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and any other class protected by law. Veteran friendly.

Disability Accommodation for Applicants

Heartland Coca-Cola is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: [e-mail] or [phone].

This email address is reserved for individuals who require an accommodation due to a disability only. The Heartland Coca-Cola representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.

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