Account Manager - Pharma & Personal Care

ECOLAB; Boston (MA); On-site; USD 119,000 - 178,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

401k match

Paid holidays

Training program

Global collaboration

Job summary

Ecolab Life Sciences is seeking an Account Manager to own and grow strategic relationships across pharmaceutical, biotechnology, vaccine, and personal care sectors. You will combine consultative selling, technical expertise, and program execution to deliver cleaning, sanitization, and contamination control solutions that boost quality, safety, compliance and efficiency.

The role includes a comprehensive training program, global collaboration, and a strong benefits package including health

Qualifications

• BS/BA degree in engineering, chemistry, biology or related.
• 2 years' experience in Pharmaceutical or Personal Care manufacturing, or Brewing/Fermentation.
• CIP/COP operational experience.
• Valid driver's license and acceptable motor vehicle record.
• Immigration sponsorship is not available for this position.

Responsibilities

• Develop and execute strategic growth plans centered around program selling for new and existing customers.
• Maintain a healthy opportunity pipeline and document activity, forecasting, and plans in CRM.
• Achieve objectives for revenue growth, customer retention, and value delivery.
• Leverage networks, events, and associations to strengthen relationships and market knowledge.
• Prepare and deliver value-based total plant program recommendations.
• Travel within the assigned geography to support customer needs and account growth.
• Build and maintain relationships with site-level stakeholders and procurement partners.

Skills

Strategic account management

Customer relationship building

Consultative selling

CRM proficiency

Cross-functional collaboration

GMP knowledge

Presentation skills

Education

BS/BA degree in engineering, chemistry, biology or related

Job description

What if you could have the best of both worlds...be part of small startup business and work within a big global company? Deliver end-to-end solutions to global customers in the fast-changing Pharmaceutical, Biotechnology, Vaccine Manufacturing, and Health & Beauty industries? Are you someone that is energized by building something new? Are you flexible and innovative? Do you enjoy being part of a global team?

The Account Managerposition is the perfect blend of all these opportunities. In this role you will own and grow strategic customer relationships across pharmaceutical, biotechnology, vaccine, personal care, and health and beauty manufacturing. You will combine consultative selling, technical expertise, and account execution to deliver full program cleaning, sanitization, disinfection, and contamination control solutions that help customers improve product quality, safety, compliance, and operational efficiency.

What's in it For You:

• A training program that includes job shadowing, e-learning modules, and customized training, allowing you to learn from subject matter experts with proven success.
• A dynamic, cooperative, and global working environment.
• An attractive salary package with extensive benefits, company vehicle, health insurance, 401k match, paid holidays, and more!
• Opportunities to build broad Life Sciences expertise and pursue future career growth.

What You Will Do:

Driving Strategic Account Growth & New Business Expansion

• Develop and execute strategic growth plans centered around program selling for new and existing customers.
• Maintain a healthy opportunity pipeline, and use CRM tools to document customer activity, opportunity progress, product forecasting, and account plans.
• Achieve established objectives for revenue growth, customer retention, pipeline creation, new business gains and total value delivered.
• Leverage internal and external networks, industry events, and trade associations to strengthen customer relationships and market knowledge.
• Prepare and deliver compelling, value-based recommendations for total plant programs.
• Travel throughout the assigned geography to support customer needs, account growth, and implementation activities.
• Build and maintain relationships with site-level stakeholders, technical leaders, procurement partners, and decision makers.

Delivering Customer Value & Technical Support

• Evaluate customer operations, business priorities, and regulatory requirements to identify improvements related to quality, safety, cost, sustainability, and efficiency.
• Lead discovery conversations and site assessments, translating technical and operational needs into practical, value driven solutions.
• Coordinate implementation plans with customer stakeholders and internal partners, defining priorities, owners, milestones, and measures of success.
• Communicate program progress, business impact, and next-step recommendations through clear presentations, business reviews, and written updates.
• Provide expertise in cleanroom applications, contamination control, cleaning and sanitization, risk mitigation, and GMP-related manufacturing environments.
• Apply working knowledge of CIP and COP systems, cleaning process optimization, troubleshooting, and site-specific manufacturing requirements.

Minimum Qualifications

• BS/BA degree in engineering, chemistry, biology or related
• 2 years' experience working in Pharmaceutical or Personal Care manufacturing, or Brewing/Fermentation
• Clean In Place / Clean Out of Place (CIP / COP) operational experience
• Valid driver's license and acceptable motor vehicle record
• Immigration sponsorship is not available for this position

Preferred Qualifications

• 2years' experience selling into the Pharmaceutical or Personal Care manufacturing
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including C-level executives.
• Experience in delivering client-focused solutions based on customer needs.
• Experience working in or selling into regulated manufacturing environments.
• Excellent listening, negotiation, and presentation skills.
• Excellent verbal and written communications skills.

About Ecolab Life Sciences:

Ecolab Life Sciences is a global leader in cleaning and disinfection solutions for pharmaceutical and personal care and cosmetics industries. The company's comprehensive solutions and technical expertise are focused on cleaning, sanitization and contamination control, all while ensuring safety, compliance, and operational efficiency. With unparalleled expertise and digital insights, Ecolab partners with customers to deliver world-class results and optimized operations.

Annual or Hourly Compensation Range

The total Compensation range for this position is $118,600-$177,800 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affidant Action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.