Account Manager Managed Services

Mitel; Columbia (SC); Hybrid; USD 110,000 - 165,000; Full time

Benefits offered by this job

Comprehensive benefits package

Matching 401(k) plan

Paid time off

Job summary

Mitel is seeking dynamic Named Account Managers to join our Team in the United States. You will manage assigned existing accounts and prospect new logos within your region, focusing on hospitality and other verticals.

You will build relationships, drive revenue, use consultative selling, and collaborate with partners. A Bachelor's degree is preferred and a 3M+ quota exists; compensation includes base and commission. This role supports the South Eastern US regions including SC, NC, VA, and MD.

Qualifications

• Bachelor's degree preferred; 5+ years in consultative technology sales with a focus on UC and CC solutions.
• Has successfully managed a $3M+ quota.
• Experience selling into SLED, Healthcare, Retail and Manufacturing verticals.
• Knowledge of Cloud computing, VMware and Data Centers is a plus.
• Strong business planning and sales initiative implementation.

Responsibilities

• Develop and maintain relationships with existing clients as the primary contact.
• Generate opportunities and manage the sales process through closure.
• Collaborate with partners for prospecting within named accounts.
• Support deal structure and pricing with business-value analysis and negotiations.
• Ensure high customer satisfaction by delivering value and addressing issues.
• Use consultative selling to tailor solutions for clients’ challenges.
• Work with cross-functional teams on strategic sales plans to hit targets.
• Provide timely sales forecasts and performance reports to management.
• Strive to exceed sales targets and grow revenue.

Skills

Consultative sales

Account planning

CRM proficiency

Quotas management

Cross-vertical selling

Education

Bachelor's degree preferred

Tools

CRM software

Sales tools

Pricing tools

Job description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers.

Named Account Managers

We are seeking dynamic and results-driven Named Account Managers to join our Team! The Named Account Managers, Vertical Sales are responsible for prospecting and managing a list of assigned existing accounts as well as prospecting for new logo opportunities within the region.

The NAM role in the West regions (WA, CA, TX, IL, UT) will be responsible for assigned existing Hospitality Accounts as well as prospecting for new logos in that region.

The NAM role in the mid South Eastern Regions (SC, NC, VA, MD) will be responsible for assigned existing accounts as well as prospecting for new logos in that region.

Responsibilities

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.
• Generating business opportunities and managing the sales process through to closure of the sale.
• Collaborates with partners for prospecting within named accounts, leveraging partner engagement.
• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals.
• Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns that may arise.
• Excellent written and oral communication skills, selling and negotiation skills, and time management skills.
• Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges.
• Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth.
• Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements.
• Continuously strive to exceed sales targets and contribute to the overall success of the sales team.

Qualifications

• Bachelor's degree preferred; Additional 5+ years of experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions.
• Have successfully managed a $3M+ quota
• Must have experience selling into SLED, Healthcare, Retail and Manufacturing verticals.
• Knowledge of Cloud computing, VMware and Data Centers is a required asset.
• Creative with business planning and implementing sales initiatives.
• Possesses strong Account planning skills.
• Proven track record of meeting or exceeding sales targets and quotas using a consultative approach.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency in CRM software and other sales tools for pipeline management and reporting.

Total Target Compensation

$110,000 - 165,000This range includes base salary plus commission; a general description of the commission structure is available upon request. The range above is inclusive of the target incentive.Exact Compensation may vary based on skills, experience, location, market data and existing team equity.

Benefits

• Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more!
• Benefits may vary based on full-time or part-time employee status.

Additional Information

To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review your privacy policy (Mitel Privacy Policy) for more information and to understand how to exercise any of your rights.

For more information, visit Why Mitel or follow us on LinkedIn here.

Diversity and Inclusion

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.

These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.