Account Manager - LearnGxP

Veeva Systems, Inc.; Boston (MA); On-site; USD 70,500 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible PTO

Company paid holidays

1% charitable giving program

Job summary

Veeva Systems, Inc. is looking for an Account Manager for LearnGxP to enhance their accredited GxP eLearning library targeted at the life sciences industry. The role involves building customer relationships, managing the sales pipeline, and driving growth in the US market. Candidates should have at least 3 years of life sciences experience, strong communication skills, and a willingness to travel. Compensation ranges from $70,500 to $100,000, with potential bonuses and benefits.

Qualifications

• 3+ years of experience in life sciences or relevant field.
• Experience in pre-sales or customer-facing roles preferred.
• Ability to innovate within business processes and technology.

Responsibilities

• Generate and qualify leads within defined territory.
• Manage the complete sales cycle and customer relationships.
• Deliver solution-oriented responses for proposals and presentations.

Skills

Life sciences experience

Interpersonal skills

Communication skills

Presentation skills

Team player

Sales innovation

Tools

Learning Management Systems

Salesforce

Job description

We are hiring an Account Manager for LearnGxP to drive the growth of Veeva’s accredited GxP eLearning library in the life sciences industry. In this role, you’ll drive your own success by generating sales demand and pipeline revenue through outbound lead development. You will own the end-to-end sales process, including generating leads, qualifying opportunities, closing deals, and collaborating with Veeva account executives.

You will also act as a strategic partner and cultivate strong customer relationships by shaping market messaging, providing thought leadership, and facilitating customer adoption of the Veeva LearnGxP offering to promote long-term success. Leveraging your expertise in sales, life sciences, and online learning, you’ll develop innovative solutions to meet customer needs and promote rapid growth in digital training.

What You'll Do

• Work within a defined territory to generate and qualify new leads and sales pipeline opportunities
• Research and develop a plan for selling LearnGxP into your assigned accounts
• Manage the complete sales cycle and build trusted customer relationships
• Understand the catalog of GxP courseware and be able to speak about it with authority
• Collaborate with Veeva Account Partners to advance and close your opportunities
• Maintain accurate activity and opportunity tracking in CRM
• Deliver solution-oriented responses for RFPs, proposals, and presentations
• Configure and manage customer trial accounts
• Drive growth in the US market for Veeva training solutions
• Represent Veeva at industry events

Requirements

• 3+ years of life sciences experience
• Proven ability to innovate across business processes and technology solutions
• Strong interpersonal, communication, and presentation skills, with the ability to engage customer stakeholders on GxP eLearning content across multiple functional areas
• Energetic self-starter with excellent time management, prioritization, and initiative
• Team player with accountability and adaptability to take direction
• A background in GxP and learning & development (L&D)
• Experience with Learning Management Systems and eLearning solutions, ideally in pre-sales or customer-facing roles within software or training companies
• Ambitious and driven to succeed in a dynamic environment
• Willingness to travel up to 40% for customer meetings and presentations

Nice to Have

• Experience in Consulting, Customer Success, or Project Management
• Experience with Veeva, Salesforce or other CRM systems
• Experience in Life Sciences or Technology
• Strategic account planning and execution skills
• Knowledge of eLearning best practices, standards and current industry trends, with a particular focus on life sciences or GxP applicability
• Learning Management System experience
• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• 1% charitable giving program

Compensation

• Base pay: $70,500 - $100,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].