Account Manager - Industrial Water Treatment

Veolia | North America; Rochester Hills (MI); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health Insurance Day 1

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Matching

FSAs/HSAs

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia North America seeks an experienced Account Manager in CSM to collaborate with customers across industries, developing advanced chemical water and process treatment solutions.

You will be a trusted technical advisor, driving energy and water sustainability while optimizing profitability and asset protection.

Qualifications

• Bachelor's degree or equivalent in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial or Mechanical) preferred or 8+ years in water treatment field.
• Chemical water treatment experience required.
• 4+ years of technical sales experience with success in account management and revenue growth.
• Must be able to travel and hold a full, valid driver's license.

Responsibilities

• Analyze, build, and optimize chemical treatment programs for cooling, boiler, wastewater, and Memchem applications.
• Conduct sample testing and deliver technical service reports with data-driven recommendations.
• Execute the Account Management Excellence Program including service plans and business reviews.
• Communicate Veolia's value generation plans to advance water and energy sustainability.

Skills

Technical sales experience

Account management

Communication skills

Willingness to travel

Education

Bachelor's degree or equivalent in Biology, Chemistry, Environmental Science or Engineering/Technologist

Tools

Valid driver's license

Job description

Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You'll be more than a sales professional – you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.

What You'll Do

• Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications


• Strategic Communication: Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations


• Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value


• Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection


• Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations


• Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth


• Safety Excellence: Work safely at all times, following all EHS policies and procedures

Qualifications

• Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.


• Chemical water treatment experience


• 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building


• Experience with consultative selling and technical solution development


• A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

Key Characteristics

• Technical curiosity and superior problem-solving skills


• Proficiency in mathematical calculations and chemistry concepts


• Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation


• Strong interpersonal and communication abilities


• Customer-focused mindset with active listening skills


• Excellent time management in fast-paced environments


• Ability to work independently and as part of a collaborative team


• Comfortable working in industrial environments


• Openness to continuous learning and professional development


• Physical capability to lift and carry up to 50 lbs as needed (frequency varies by worksite)

Additional Information

Why Veolia?

• Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect.


• You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account responsibilities.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

• Medical, Dental, & Vision Insurance Starting Day 1!


• Life Insurance


• Paid Time Off


• Paid Holidays


• Parental Leave


• 401(k) Plan - 3% default contribution plus matching!


• Flexible Spending & Health Saving Accounts


• AD&D Insurance


• Disability Insurance


• Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

• Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.