Account Manager - Industrial Water Treatment

Veolia | Water Tech; Richmond (VA); On-site; USD 85,000 - 106,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Time Off

Parental Leave

Tuition Reimbursement

Flexible Spending Accounts

Life Insurance

Disability Insurance

Job summary

Veolia Group seeks an experienced Account Manager for its Chemical Solutions and Monitoring division to collaborate with diverse customers, delivering advanced water and process treatment solutions with a technical advisory approach.

You will foster deep customer relationships, drive sustainable improvements, and contribute to profitability while protecting assets and supporting energy and water sustainability initiatives.

Qualifications

• Must have chemistry knowledge and math skills.
• Experience with water treatment or industrial processes is preferred.
• Travel willingness and customer-facing experience are required.

Responsibilities

• Analyze, build, and optimize chemical treatment programs for cooling, boiler, wastewater, and process applications.
• Conduct sample testing and deliver technical service reports with recommendations.
• Execute value-generation plans and business reviews to demonstrate customer value.
• Plan Veolia's value-generation projects focusing on water and energy sustainability.
• Meet annual revenue targets while managing margins and negotiations.
• Maintain a healthy sales funnel with new profitable opportunities.
• Follow EHS policies and procedures at all times.

Skills

Chemistry concepts

Problem solving

Customer-focused

Communication skills

Travel willingness

Independent work

Team collaboration

Electrical/mechanical aptitude

Education

Bachelor's degree in Chemistry/Environmental Science/Engineering

8+ years field experience

Tools

Industrial instrumentation

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Join Veolia as an Account Manager in our Chemical Solutions and Monitoring (CSM) division and be at the forefront of innovation and sustainability!

Job Summary

We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You'll be more than a sales professional – you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.

Duties & Responsibilities

• Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
• Strategic Communication: Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations
• Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
• Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
• Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
• Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
• Safety Excellence: Work safely at all times, following all EHS policies and procedures

Qualifications

• Proficiency in mathematical calculations and chemistry concepts
• Demonstrated mechanical and electrical aptitude for small-scale equipment and instrumentation
• Excellent time management in fast-paced environments
• Technical curiosity and superior problem-solving skills
• Customer-focused mindset with active listening skills
• Ability to work independently and as part of a collaborative team
• Strong interpersonal and communication abilities
• Openness to continuous learning and professional development
• Willingness to travel

Education & Experience

• Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Alternatively, 8+ years of direct experience in the field and water treatment industry qualifies, along with a high school education
• 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
• Chemical water & process treatment experience
• Experience with consultative selling and technical solution development
• A valid US driver's license (a learner’s permit will not qualify)

Working Conditions

• Physical capability to lift and carry up to 50 pounds as needed (frequency varies by worksite)
• Comfortable working in industrial environments
• Travel may be required

Additional Information

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team.

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers. Because our people are our greatest assets, we also offer competitive compensation and benefits.

Compensation

The compensation range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $85,000.00 - $105,800.00 USD.

Benefits

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan
• Flexible Spending & Health Savings Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

We also offer

• Opportunity for advancement. A place to build a career!
• Training in valuable skills
• Opportunity for new challenges. We’re growing!
• Strong leadership team!

As an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity****