Account Manager - Industrial Water Treatment

Veolia | Water Tech; Hazleton (Luzerne County); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(k) Plan with matching

Paid Time Off

Parental Leave

Tuition Reimbursement

Flexible Spending & Health Savings

Life Insurance

Disability Insurance

Paid Holidays

Job summary

Veolia Group is seeking an Account Manager in the Chemical Solutions and Monitoring division to develop advanced chemical water treatment solutions for diverse industries. You will act as a technical advisor, building deep customer relationships while delivering value through innovative programs that improve energy and water sustainability, profitability, and asset protection.

You will drive revenue growth, manage service plans, and present business cases to key stakeholders while maintaining

Qualifications

• Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist or 8+ years in water treatment field
• Chemical water & process treatment experience
• 4+ years of technical sales with success in account management
• Experience with consultative selling and technical solution development
• Valid driver's license and willingness to travel

Responsibilities

• Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
• Write and deliver Technical Service Reports interpreting customer data and results
• Execute Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews
• Plan and communicate Value Generation Plans to drive water and energy sustainability
• Meet annual revenue targets while managing margins, price escalations, and negotiations
• Maintain a healthy sales funnel and secure new profitable opportunities
• Work safely following EHS policies

Skills

Technical sales experience

Account management

Consultative selling

Communication skills

Willingness to travel

Education

Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist

8+ years of water treatment industry experience

Tools

Google Docs

Google Sheets

Google Slides

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia’s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Join Veolia as an Account Manager in our Chemical Solutions and Monitoring (CSM) division and be at the forefront of innovation and sustainability!

About This Opportunity

We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water treatment solutions. You'll be more than a sales professional – you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.

What You'll Do

• Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
• Strategic Communication: Write and deliver Technical Service Reports that analyze customer data, interpret results, and drive continuous improvement initiatives
• Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
• Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
• Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
• Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
• Safety Excellence: Work safely at all times, following all EHS policies and procedures

Qualifications

What We're Looking For

Education & Experience

• Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.
• Chemical water & process treatment experience
• 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
• Experience with consultative selling and technical solution development
• A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

Preferred Qualifications

• Experience in direct sales, customer service, account management, or industry operations is a plus!
• Proficiency in computer skills, including Google Docs, Google Sheets and Google Slides
• Inclusive communication and technical (computer) skills will come in handy.

Key Characteristics

• Technical curiosity and superior problem-solving skills
• Strong interpersonal and communication abilities
• Customer-focused mindset with active listening skills
• Excellent time management in fast-paced environments
• Ability to work independently and as part of a collaborative team
• Comfortable working in industrial environments
• Openness to continuous learning and professional development

What Success Looks Like

• Build and maintain strong customer relationships that drive account growth
• Develop innovative solutions that deliver measurable value to customers
• Contribute to team revenue goals through strategic account management
• Present technical solutions and business cases to key stakeholders
• Identify and pursue new business opportunities within your territory

Additional Information

Why Veolia?

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive technical and commercial training, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection.

This position includes incentive compensation eligibility and account assignment opportunities.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.