Account Manager - Industrial Water Treatment

RiseMe; Grand Rapids (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) with match

FSAs/HSAs

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia is seeking an experienced Account Manager in CSM to partner with customers across industries, delivering advanced chemical water and process treatment solutions. You will act as a trusted technical advisor, developing relationships while improving energy and water sustainability, profitability, and asset protection.

Responsibilities include innovating treatment programs, delivering data-driven reports, and leading value-focused reviews to drive revenue growth and customer success in

Qualifications

• Bachelor's degree in Biology, Chemistry, Environmental Science or Engineering, or 8+ years in water treatment.
• Chemical water-treatment experience.
• 3+ years of technical sales with account management, revenue growth, and customer relationships.
• Experience with consultative selling and technical solution development.
• Valid driver's license and willingness to travel.

Responsibilities

• Technical Innovation: analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, and process applications.
• Strategic Communication: conduct sample testing and deliver technical service reports that analyze data, interpret results, and recommend improvements for operations.
• Value Creation: execute Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to show customer value.
• Sustainability Leadership: communicate Value Generation Plans through projects that drive water and energy sustainability and asset protection.
• Revenue Growth: meet annual revenue targets while managing margin reviews, price escalations, and negotiations.
• Business Development: maintain a healthy sales funnel and secure new, recurring, profitable opportunities.
• Safety Excellence: work safely and follow all EHS policies.

Skills

Technical curiosity

Problem solving

Chemistry concepts

Mathematical calculations

Sample analysis

Mechanical aptitude

Electrical aptitude

Interpersonal skills

Communication abilities

Time management

Independent work

Team collaboration

Industrial environment comfort

Continuous learning

Physical strength

Education

Bachelor's degree in Biology, Chemistry, Environmental Science or Engineering

Job description

About This Opportunity

We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You'll be more than a sales professional – you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.

What You'll Do

• Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
• Strategic Communication: Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations
• Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
• Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
• Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
• Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
• Safety Excellence: Work safely at all times, following all EHS policies and procedures

What We're Looking For

Education & Experience:

• Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering (Chemical or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.
• Chemical watertreatment experience
• 3+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
• Experience with consultative selling and technical solution development
• A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

Key Characteristics:

• Technical curiosity and superior problem-solving skills
• Proficiency in mathematical calculations and chemistry concepts
• Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation
• Strong interpersonal and communication abilities
• Customer-focused mindset with active listening skills
• Excellent time management in fast-paced environments
• Ability to work independently and as part of a collaborative team
• Comfortable working in industrial environments
• Openness to continuous learning and professional development
• Physical capability to lift and carry up to 50 lbs as needed (frequency varies by worksite)

Why Veolia?

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive technical and commercial training, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Artificial Intelligence (AI) Disclosure:

• We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status:

• This posting is for an existing vacancy.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will notsponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes andcandidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia’s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.