Account Manager, Immunology - Memphis, TN

Galderma Laboratories, LP; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan with employer match

Paid time off

Other benefits

Job summary

Galderma Laboratories, LP is seeking an Account Manager, Immunology to drive Rx and consumer portfolio sales across key accounts in the United States. You will apply advanced clinical and commercial selling skills to achieve strategic objectives within dermatology-focused segments.

The role requires strong knowledge of contracting, access platforms, and field reimbursement, with a history of high performance in outside pharma sales and account management. Travel is required.

Qualifications

• Bachelor’s degree in Business or a related field.
• Five or more years of outside sales experience.
• 2+ years of Pharmaceutical Sales experience in Dermatological or Medical Sales.
• Previous account management experience.
• Business-to-business sales experience.
• Independent sales generalist with a proven track record.

Responsibilities

• Acquire and maintain expertise in brand/segment strategy and tactics.
• Promote Rx products and launch new products.
• Execute integrated selling strategies using contracting and access knowledge.
• Develop cross-functional account plans to drive penetration, retention and growth.
• Collaborate with internal/external stakeholders and use analytics to anticipate customer needs.
• Oversee relationships with Key Opinion Leaders (KOLs) in the area.
• Plan and execute field-based activities per standards.

Skills

Outside sales

Dermatology sales

Consultative selling

Contracting knowledge

Strong communication

MS Office

Sales analytics

Education

Bachelor’s degree in Business or related field

Tools

CRM systems

Sales data software

MS Office (Windows)

Job description

About Galderma

Galderma is the emerging pure‑play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science‑based portfolio of premium flagship brands and services that span the full spectrum of the fast‑growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ – the skin – meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin shapes our lives, we are advancing dermatology for every skin story.

Job Title and Location

Account Manager, Immunology – Memphis, TN

Opportunity

The Account Manager, Immunology is responsible for achieving/exceeding Galderma portfolio sales and executing strategic objectives across high‑valued (large, organized) customers within assigned customer segments (including but not limited to Dermatologists, Pharmacy, Integrated Health Networks, and professional organizations). Account Managers will effectively promote Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, requiring advanced skills in clinical, operational, and financial commercial selling.

Key Responsibilities

• Accountable for acquiring and maintaining expertise in brand/segment strategy and tactics, providing expert product knowledge.
• Promote and generate demand for Rx products in a competitive market; including launching new products.
• Execute Galderma’s integrated commercial selling strategies utilizing a deep understanding of contracting and access platforms, and proven ability to apply market and industry insight.
• Lead the development of cross‑functional account plans that deliver penetration, retention, and growth of Galderma’s portfolio for key accounts; analyze account/provider objectives to ensure alignment between market/patient access and field reimbursement functions to drive demand and deliver on business unit goals.
• Collaborate and coordinate with internal/external key stakeholders; proactively utilize business analytics and customer insights to anticipate customer needs and support solution development.
• Oversee relationships with Key Opinion Leaders (KOL) within the area.
• Execute customer engagement initiatives to strengthen strategic partnerships with customers.
• Serve as the liaison, primary point of contact, for assigned contacts in Galderma’s commercial speaker bureau.
• Plan, organize, and execute field‑based activities in accordance with all applicable company and regulatory standards.
• Other duties as assigned.

Skills and Qualifications

• Bachelor’s degree in Business or a related field, required.
• Five (5) or more years of outside sales experience with variable commission potential, required.
• 2+ years of Pharmaceutical Sales experience in Dermatological or Medical Sales required.
• Previous account management experience.
• Previous business to business sales experience.
• Prior experience as a Sales “generalist”; not limited to specific product or portfolio.
• Strong track record of consistent documented performance success.
• Strong business acumen including excellent communication: verbal, written, interpersonal skills, and persuasive skills.
• Demonstrated ability to learn and apply technical, industry and product‑related information in a professional, consultative manner.
• High level of integrity, personal motivation, and sense of urgency.
• Ability to sell assertively and differentiate our products and offerings to increase utilization with target accounts and high value providers.
• Ability to collaborate with internal customers and functions such as market and patient access and field reimbursement.
• Ability to demonstrate a strong ownership of book of business.
• Driven, results oriented; performance driven vs. metric driven.
• Strong problem solving and decision‑making skills.
• Disciplined self‑starter, comfortable with autonomy.
• Ability to demonstrate strategic thinking with a long‑term vision.
• Skilled at both relationship management and closing ability with customers; ability to flex techniques and style to various audiences.
• Learning agility and adaptability; ability to work in gray space and without structure.
• Resilient, persistent, and willing to take risks.
• Creative, innovative, resourceful, and solution oriented.
• Proficiency using complex sales data/call reporting software/applications.
• Superior selling, technical and relationship building skills.
• Proficient with MS Office in a Windows environment and familiar with sales reporting software.

Position Information

Position is commensurate with experience.

Physical Requirements and Work Environment

This role requires regular travel and the ability to effectively perform work in a variety of professional environments, including customer sites, healthcare settings, conferences, and company locations. Responsibilities may involve extended periods of driving, standing, walking, and presenting, as well as transporting materials necessary to support customer interactions and business objectives. Work environments and physical requirements may vary based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) plan with employer match
• Paid time off
• Other benefits, subject to eligibility and applicable plan terms

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.