Account Manager, III

Jobtailor

Las Vegas (NV)

On-site

USD 120,000 - 190,000

Full time

6 days ago
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Job summary

IGT Systems in the United States seeks a seasoned Senior Sales Executive to drive revenue growth within a casino customer portfolio. You will own systems-focused sales, develop strategic account plans, and lead the end-to-end sales process from discovery to close, engaging with executive stakeholders to translate business needs into IGT solutions.

The role requires managing long cycles with multiple decision-makers, strengthening relationships, and delivering compelling business cases that

Qualifications

  • Bachelor's degree in Business, Marketing, Technology, Hospitality, Gaming, or related field.
  • Five+ years of relevant sales, account management, casino operations, gaming technology, or enterprise technology experience preferred.
  • Demonstrated success in enterprise, solution, technology, or casino gaming sales.
  • Direct casino management systems experience strongly preferred.
  • Experience selling casino management systems, gaming technology, enterprise software, or other mission-critical technology solutions.

Responsibilities

  • Drive revenue growth, protect the installed base, and expand IGT Systems relationships within an assigned territory and portfolio of casino customers and prospects.
  • Own systems-focused sales activities within assigned accounts and prospects and achieve annual sales objectives.
  • Develop and maintain strategic account plans, qualified pipeline, accurate forecasts, and opportunity data.
  • Identify and advance systems opportunities across existing customers, competitive accounts, expansions, upgrades, modernization initiatives, and new developments.
  • Lead the systems sales process from discovery through contract execution, including solution positioning, demonstrations, proposals, pricing, negotiations, and close planning.
  • Build relationships with customer stakeholders and executive decision makers and translate business needs into IGT solutions.

Skills

Casino Management Systems Sales
Strategic Account Planning
Complex Sales Opportunity Management
Executive Engagement
Financial Acumen

Education

Bachelor's degree in Business or related field

Tools

CRM software
Forecasting tools
Pricing tools

Job description

Responsibilities
  • Drive revenue growth, protect the installed base, and expand IGT Systems relationships within an assigned territory and portfolio of casino customers and prospects
  • Own systems-focused sales activities within assigned accounts and prospects and achieve annual sales objectives
  • Develop and maintain strategic account plans, qualified pipeline, accurate forecasts, and opportunity data
  • Identify and advance systems opportunities across existing customers, competitive accounts, expansions, upgrades, modernization initiatives, and new developments
  • Develop and execute competitive casino management system displacement strategies
  • Lead the systems sales process from discovery through contract execution, including solution positioning, demonstrations, proposals, pricing, negotiations, and close planning
  • Build relationships with customer stakeholders and executive decision makers and translate business needs into IGT solutions
  • Develop business cases communicating the operational, financial, and strategic value of IGT solutions
  • Collaborate with Games, FinTech, Product, Technical Sales, Finance, Legal, Delivery, Customer Success, and other teams on complex multi-product opportunities
  • Remain commercially engaged through implementation and post-sale activities to support customer satisfaction, retention, and future growth
  • Provide competitive and market intelligence and represent the customer voice internally
  • Participate in customer business reviews, industry events, trade shows, demonstrations, executive briefings, and strategic customer engagements
  • Manage territory and customer activity with ownership, organization, urgency, and accountability
Requirements
  • Bachelor's degree in Business, Marketing, Technology, Hospitality, Gaming, or a related field, or equivalent relevant professional experience
  • Five or more years of relevant sales, account management, casino operations, gaming technology, or enterprise technology experience preferred
  • Demonstrated success in enterprise, solution, technology, or casino gaming sales
  • Direct casino management systems experience strongly preferred
  • Experience managing complex, long-cycle sales opportunities involving multiple decision makers, technical stakeholders, commercial considerations, and internal resources
  • Experience selling casino management systems, gaming technology, enterprise software, or other mission-critical technology solutions preferred
  • Experience selling to C-level, executive, operational, financial, and technical audiences within casino gaming or similarly complex enterprise environments preferred
  • Strong understanding of casino operations, casino management systems, enterprise technology sales, and the competitive gaming technology landscape
  • Ability to develop strategic account plans, competitive displacement strategies, executive engagement plans, and opportunity close plans
  • Strong financial and commercial acumen, including evaluating deal economics, developing business cases, supporting pricing strategies, and participating in negotiations
  • Ability to conduct customer discovery, deliver executive-level presentations and high-level solution demonstrations, and translate technical capabilities into business value
  • Strong written, verbal, presentation, negotiation, and interpersonal communication skills
  • CRM discipline and experience managing pipeline, forecasts, account plans, and sales activity within a structured sales environment
  • Ability to establish and maintain relationships with executive, operational, financial, and technical stakeholders
  • Ability to work effectively within a matrixed organization and influence stakeholders without direct authority
  • Highly organized, self-directed, accountable, and able to manage multiple complex opportunities and customer priorities simultaneously
  • Ability and willingness to travel approximately 50%-75%, depending on territory needs and sales-cycle stage
  • Ability to attend customer meetings, trade shows, demonstrations, and presentations that may require standing for extended periods
  • Ability to transport and handle normal sales materials and equipment associated with customer presentations and demonstrations
Core Competencies

Demonstrates expertise in driving revenue growth and managing complex sales processes within the casino gaming industry, with a strong focus on developing strategic account plans and engaging with executive stakeholders. Proficient in translating technical solutions into business value while maintaining customer satisfaction and retention.

Highest-signal resume keywords
  • Casino Management Systems Sales
  • Strategic Account Planning
  • Complex Sales Opportunity Management
  • Executive Engagement
  • Financial Acumen
Hard Skills
  • Sales Strategy Development
  • Business Case Development
  • Pipeline Management
  • Forecasting
  • Negotiation Skills
  • Solution Positioning
  • Competitive Displacement Strategies
  • Customer Discovery
  • Technical Solution Demonstrations
  • CRM Experience
Soft Skills
  • Interpersonal Communication
  • Presentation Skills
  • Organizational Skills
  • Accountability
  • Collaboration
Industry Keywords
  • Casino Operations
  • Gaming Technology
  • Enterprise Software
  • C-Level Engagement
  • Market Intelligence
  • Customer Satisfaction
  • Sales Cycle Management
  • Trade Shows
  • Customer Meetings
  • Gaming Industry
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