Account Manager II - Risk Management

ADP, Inc.; Denver (CO); Hybride; USD 75 000 - 85 000; Plein temps

Avantages offerts par ce poste

Annual Bonus

401k with Company Contributions

PTO

11 Paid Holidays

Life and Disability Coverage

Tuition Reimbursement

Employee Assistance Program (EAP)

Wellness Program with Financial Incent

Hybrid Work Schedule

Résumé du poste

TrueNorth Companies in Denver, Colorado is seeking an Account Manager II to join our Risk Management team. The role focuses on managing a portfolio of commercial insurance accounts, including renewals, marketing, and delivering exceptional client service.

The position offers a hybrid schedule (in-office Tue-Wed-Thu after 90 days) with some remote work and a base salary in the Colorado range, plus up to 8% performance bonus. Eligible benefits are included for full-time staff.

Qualifications

• Minimum 4 years of experience in commercial insurance.
• Property & Casualty Insurance license required.
• Strong communication and customer service skills are essential.
• Experience with EPIC Agency Management Software preferred.

Responsabilités

• Accurately manage client accounts with a proactive service approach and meet deadlines.
• Serve as subject matter expert for niche and industry specialization.
• Build and maintain relationships with clients and carriers.
• Manage projects through the client lifecycle and with production teams.
• Prepare materials for recurring client meetings and analyze data with findings.
• Coordinate delivery of services and renewals per client workflows.
• Assist in marketing and placing new or renewal business.
• Mentor Account Specialists and Account Managers on industry knowledge and tools.
• Coordinate with Claims, Legal, Safety, Marketing, and Technology as needed.
• Keep accurate policy, renewal, and payment records and stay current on regulations.

Connaissances

Verbal communication

Written communication

Leadership

Problem-solving

Time-management

Customer service

Planning and organizing

Teamwork

Independence

Formation

High School diploma or GED

Two- or four-year degree preferred

P&C Insurance license

Outils

Microsoft Office (Word, Excel, Outlook, PowerPoint)

EPIC Agency Management Software

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Denver, CO, US

Do you have experience working with Commercial insurance? Are you looking for an opportunity to work on a growing book of business with a high-performing team? TrueNorth is looking for a Account Manager II to join our Risk Management team in our Denver, Colorado office. The Account Manager’s job is to perform duties and maintain quality service that supports our Risk Management accounts, including clients, insurance companies, and producers. This role focuses on managing a portfolio of generalist and real estate accounts, with key responsibilities including overseeing renewals, marketing accounts, and delivering exceptional client service.

Please be advised this position may close on or after 08/15/2026, without advance notice, should we receive a sufficient number of qualified applications.

This position has an anticipated work schedule of Monday – Friday, 8:00 am – 5:00 pm, with flexibility for a Hybrid schedule of Tuesday-Thursday in the office and Monday & Friday remote after the first90 days.

About TrueNorth Companies

Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For twenty years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team!

What TrueNorth Offers

TrueNorth offers a lineup of excellent benefits to all full-time employees, including:

• Annual Bonus
• 401k with Company Contributions
• Responsible Time Off (PTO)
• 11 Paid Holidays
• Company-paid Life and Disability Coverage
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Wellness Program with Financial Incentives/Discounts
• Hybrid Work Schedule

In compliance withColorado’s Equal Pay for Equal Work Act (EPEWA)we are disclosing the compensation, or a range thereof, for roles that will be, or could be, performed in Colorado. Colorado Hiring Range:This position is an Exempt role with a compensation of $75,000-$85,000 annual salary. The pay will vary depending on your location, skills, and experience. In addition to your base compensation, you will have the opportunity to earn up to an additional 8% of your annual salary based on the performance of your individual goals and the goals of the firm.

Essential Job Functions

Key responsibilities include:

• Accurately manage client accounts with a proactive service approach, ensuring all deadlines and service levels are met
• Serve as subject matter expert for niche and/or industry specialization
• Build and maintain strong, long-lasting relationships with clients and carriers, both internal and external
• Manage projects as appropriate to client lifecycle and/or as requested by the client or production team
• Lead the creation of materials for recurring client meetings; analyze client data and present findings and recommendations
• Manage delivery of the firm’s commitments based on the suite of services purchased by the client
• Assist in marketing and placing new business and/or renewal business while maintaining process per workflows
• Mentor and train Account Specialists and Account Managers on industry knowledge, regulatory requirements, and available tools
• Coordinate firm resources such as Claims, Legal, Safety, Marketing, and/or Technology as needed
• Keep accurate records of policies, renewals, and payments; stay current on insurance regulations, trends, and products
• Travel to visit clients or carriers as needed; collaborate with regional offices to ensure alignment in processes and practices

Credentials

• High School diploma or GED required, two or four-year degree preferred
• Minimum of 4 years of experience in commercial insurance industry required
• Property & Casualty Insurance license required
• Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions
• Prior customer service experience required
• Understand the different processes/forms associated with the varying coverages and insurers
• Experience working with EPIC Agency Management Software preferred

Skills

• Excellent verbal and written communication skills
• Good leadership, problem-solving, and time-management skills
• Advanced analytical skills and attention to detail
• Good customer service skills, including telephone and listening skills
• Good planning, organizational, and prioritization skills
• Ability and motivation to work independently
• Ability to work within a team and to foster teamwork

Why TrueNorth?

We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture.

TrueNorth is honored to be recognized by Inc 5000's as a Fastest Growing Company!

TrueNorth makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.