Account Manager I - Sales Support Specialist

PNC Business Credit; United States; Remote; USD 53,000 - 105,000; Full time

Benefits offered by this job

Medical and Prescription Coverage

401(k) with company match

Pension plan

Paid holidays and vacation

Job summary

PNC is seeking an Account Manager I - Sales Support Specialist to provide centralized support to treasury management sales teams across multiple U.S. locations. The role focuses on client-ready materials, pricing guidance, and coordinating with sales to address client needs.

Based in Cincinnati OH or San Diego CA or Los Angeles CA or Phoenix AZ or Atlanta GA, you will help scale processes, support client relationships, and deliver high-quality outputs with fast turnaround times.

Qualifications

• University degree with 2+ years of relevant experience.
• Experience in account management and client relations.
• Strong communication and negotiation skills are required.

Responsibilities

• Support client relationship reviews with polished, client-ready materials.
• Assist with pricing guidance and PINACLE product demos.
• Translate client requests into clear, structured outputs.
• Partner with sales teams to understand client needs and priorities.
• Handle multiple requests with quick turnaround times, often same day.

Skills

Account Management

Client Counseling

Competitive Advantages

Go-to-Market Strategies

Influencing Skills

Negotiation

Relationship Building

Sales Operations

Education

Bachelors

Job description

Account Manager I - Sales Support Specialist### Account Manager I - Sales Support SpecialistApply: OH - Cincinnati (45202): San Diego - 12255 El Camino Real (CA313): Phoenix - East Camelback Exec Suite (AZ014): Los Angeles - Constellation Blvd (CA314): 12th and Midtown Atlanta (GA114): Full time: Posted Today: R239629# **Position Overview**At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Account Manager I within PNC's Treasury Management Sales organization, you will be based in Cincinnati OH or San Diego CA or Los Angels CA or Phoenix AZ or Atlanta GA. This position is designed to act as an extension of our Treasury Management sales team, providing centralized support that allows our partners to focus on client relationships and strategic selling. The role plays a key part in delivering consistent, high-quality materials and support across a variety of client-facing needs. In addition, this is still an evolving function, so this role will also play an important part in helping us build and refine processes as we continue to scale. Additional Details: - Supporting client relationship reviews and building polished, client-ready presentations - Assisting with PINACLE product demos and sales support materials - Providing pricing support and guidance - Translating incoming requests into clear, structured, and high-quality outputs - Partnering closely with sales teams to understand client needs and priorities - Managing multiple requests with quick turnaround times, often same day - Contributing to process improvement and helping define best practices as the role evolves - Prior experience in Treasury Management is highly recommendedPNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.# **Job Description*** Under direct supervision, works in support of assigned long-term client relationships. Provides sales or consultative support to clients and serves as the liaison between clients and operational servicing units. May participate in pricing and resource discussions and in developing the scope of service provided to existing and potential clients.* Serves as point of contact for client matters. May help identify and develop new servicing opportunities with existing clients to build and maintain a long-lasting relationship. Utilizes basic industry and PNC knowledge to inform customers of appropriate products/services, rates, and other opportunities.* Involved in negotiating servicing agreements and servicing fees for existing clients if contract modifications are needed. Will work with in-house counsel and clients on contract negotiations. This includes the review of the servicing agreements to ensure contract terms meet servicing guidelines.* Analyzes, assesses and documents client requirements. Forecasts and tracks key account metrics May identify customization needs, and work with service partners to implement.* Supports processes outlined in the contract and independently resolves challenges regarding implementation and production issues. Works towards finding the best solution to maintain a positive client relationship.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:* **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.* **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.# **Qualifications**Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.## **Preferred Skills**Account Management, Client Counseling, Competitive Advantages, Go-to-Market Strategies, Influencing Skills, Negotiation, Relationship Building, Sales Operations## **Competencies**Account Management, Customer Relationship Management Applications, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Negotiating, Problem Management Process## **Work Experience**Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.## **Education**Bachelors## **Certifications**No Required Certification(s)## **Licenses**No Required License(s)## **Language Assessments**No Required or Preferred Language Assessments# **Pay Transparency**Base Salary: $52,500.00 – $105,000.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.# **Application Window**Generally, this opening is expected to be posted for two business days from 10/29/2026, although it may be longer with business discretion.# **Benefits**PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.