Account Manager, Hospital Sales, Chicago, IL

Haemonetics Corp; Chicago (IL); On-site; USD 85,000 - 160,000; Full time

Job summary

Haemonetics Corp in the United States is seeking a results-driven Territory Manager responsible for driving equipment and consumables sales, developing territory plans, and forecasting performance across assigned product lines.

The role requires collaboration with Clinical Specialists, managing hospital accounts, and guiding post-sale implementation, with travel up to 20% and a focus on delivering outstanding service and data-driven decisions.

Responsibilities

• Territory management and achieving sales goals within assigned product lines.
• Develop and execute territory plans by account to increase revenue.
• Provide accurate quarterly sales forecasts.
• Collaborate with Clinical Specialists to drive adoption of our technologies.
• Maintain existing business and ensure contract compliance.
• Resolve customer concerns with investigations and corrective actions.
• Maintain up-to-date account data in CRM.
• Target new business using analytical tools.
• Identify key influencers and needs solved by our technologies.
• Educate customers on products, concepts, and industry trends.
• Develop brand champions among clinicians, economists, and technicians.
• Deliver sales presentations, product evaluations, and data collection to drive conversions.
• Arrange meetings to secure hospital buy-in.
• Prepare quotes and local contract terms.
• Drive urgency to secure funding for our technology.
• Manage product implementation post-sale with Haemonetics resources.
• Collaborate with product development on new offerings.
• Engage with key opinion leaders and participate in industry events.
• Provide feedback to Sales, Marketing, and R&D for product improvements.
• Attend trainings and stay informed on advancements in clinical procedures and competitive innovations.

Job description

Pay Transparency

The pay range for this role is:

$85,000.00-$160,000.00/Annual

The base pay actually offered to the successful candidate will take into account, without limitation, the candidate's location, education, job-knowledge, skills, and experience in prior relevant roles.

Incentives may also be provided as part of Haemonetics' employee compensation. For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company's long-term incentive plan, with eligibility and target amount dependent on the role.

In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, "flexible time off" for salaried employees and, for hourly employees, accrual of three to five weeks' vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further - Haemonetics is your employer of choice.

Job Details

Territory Management

• Accountable for overall territory management, achievement of equipment and consumable sales goals, profitability and account management within the assigned product lines
• Develop and execute comprehensive territory plans by account to increase revenue and secure new business
• Provide accurate and timely quarterly sales forecasts
• Partner with cross-functional counterparts (especially Clinical Specialists) as appropriate to effectively deliver and drive the adoption of our technologies
• Maintain existing business including ensuring accounts remain contractually compliant and incremental business is achieved
• Resolve customer concerns through accurate and timely investigations; swiftly develop and implement corrective actions to ensure outstanding service for our customers and clients
• Keep up-to-date account data within CRM including contacts and pipeline opportunities

Travel up to 20% dependent on territory geography and need

Product Sales

• Effectively target new business through the use of analytical tools
• Identify key influencers and uncover needs solved by our technologies
• Educate customers on products, concepts, & industry trends
• Develop brand loyal clinical, economic, and technical champions
• Conduct superior sales presentations, product evaluations, collect detailed data points, and focus on service to drive customer conversions
• Arrange multi-disciplinary hospital consensus meeting to get agreement from all stakeholders on purchase
• Prepare equipment and consumable quotes and creates mutually beneficial local contract agreements
• Drive urgency and priority to our technology and secure hospital/departmental capital funding
• Function as Project Manager to manage and plan entire product implementation post-sale securing and collaborating with appropriate Haemonetics implementation resources for project from contract to go-live, including device installation, software integration, and laboratory equipment validation. Implementation support requires both virtual an on-site needs
• Consult internal product development in the creation of new products and services
• Collaborate with key opinion leaders and provide network to thought leaders
• Attend industry conventions and trade shows
• Provide product feedback to Sales, Marketing and R&D including customer feedback on product enhancements and competitive developments
• Provide data to sales, marketing, and R&D for specific recommendations that require input from key stakeholders
• Attend continuous virtual and live trainings and stay informed on advancements in clinical procedures, clinical studies impacting our technologies, and competitive innovations

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