Account Manager | Growth

Triwill Group; New York, Northern (NY, KY); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment stipend

Health and wellness stipend

Travel budget

Weekly coffee stipend

Job summary

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. As a Growth Account Manager, you will own expansion and retention across a scaled portfolio of Ramp customers, identifying growth opportunities and implementing scaled engagement.

Build and refine Ramp’s account management motion. You will work with cross-functional teams, use data to drive decisions, and communicate value to executives, finance teams, and other

Qualifications

• Minimum 2 years of customer-facing or direct sales experience.
• Proven track record of achievement in a high-velocity environment.
• Experience with outbound prospecting and product demos.
• Consultative selling approach with strong analytical skills.
• Ability to discuss Ramp's value with executives and finance teams.
• Consistent target attainment in a metrics-driven setting.

Responsibilities

• Identify expansion opportunities within a scaled portfolio and own the sales process through close.
• Develop and execute upsell/cross-sell strategies and maintain expansion pipeline.
• Act as trusted advisor to Ramp customers to help achieve goals with Ramp.
• Leverage sales methodologies to uncover needs and pain points.
• Provide customer feedback to inform product roadmap and communication strategy.
• Collaborate with cross-functional partners to improve operational efficiencies while advocating for customers.

Skills

Customer-facing sales

High-velocity environment

CRM experience (Salesforce)

Outbound prospecting

Product demonstrations

Consultative selling & analytics

Executive communication

Time management

Education

Bachelor's degree

Tools

Salesforce CRM

Job description

Description: ABOUT RAMP

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

ABOUT THE ROLE

As a member of the Growth Account Management team, you will deliver value to our customers and revenue for our business by owning expansion and retention of a scaled portfolio of current Ramp customers. You will help identify growth opportunities within your portfolio and operate a set of scaled touch-points to engage with these customers. As an early member of the team, you will have the opportunity to help build and refine Ramp’s scaled account management motion.

WHAT YOU’LL DO

• Identify expansion opportunities within a scaled portfolio of Ramp customers and **own** the entire sales process through close
• Develop and execute upsell/cross-sell strategies and maintain a robust expansion pipeline
• Develop a deep understanding of Ramp customer personas and act as a trusted advisor and consultant to help them achieve their goals with Ramp
• Leverage sales methodologies to uncover customer needs and pain points
• Gather and provide customer feedback to directly inform Ramp’s product roadmap **&** customer communication strategy
• Collaborate with cross-functional partners to continuously improve operational efficiencies while also advocating for your customers

WHAT YOU NEED

• Minimum 2 years of customer-facing or direct sales experience
• Proven track record of achievement in a high velocity business environment
• Prior CRM experience (preferably Salesforce)
• Experience with outbound prospecting and conducting product demonstrations, with a high level of comfort with sales tools & processes
• Consultative sales approach and comfortable leveraging analytical & quantitative skills, with a deep interest in understanding business challenges
• Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers
• Consistent track record of hitting or exceeding sales targets in a fast-paced and metrics-driven environment
• Dedication to tracking and improving performance and efficiency on a daily basis
• Excellent verbal and written communication skills, with the ability to deliver compelling sales pitches and presentations
• Organizational, project management, and **time** management skills
• Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within **undefined** processes

NICE-TO-HAVES

• Bachelor’s degree from an accredited university
• Experience with financial services sales
• Experience at a high-growth startup

BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend

UNITED STATES

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation expense coverage to NYC or SF (if needed)

CANADA

• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Employee Assistance Program and virtual care through Lumino Health

UNITED KINGDOM

• Private medical insurance through Freedom Elite
• Virtual GP and at-home care via eMed x Livi
• Workplace pension through Penfold, with salary sacrifice option
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

OTHER NOTICES

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice