Account Manager (Fully Remote)

TeamSnap

United States

Remote

USD 66,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Unlimited PTO
Medical/Dental/Vision
401K

Job summary

TeamSnap is a fully remote sports and communication platform focused on making youth sports enjoyable and effective. The role centers on managing the largest sports organization accounts to drive retention and growth, running demos, and leveraging usage data to spot risks and drive value-based sales.

You will own the upsell pipeline and act as the Voice of the Customer, collaborating with teams to exceed targets in a remote-first culture.

Qualifications

  • 1–3+ years in Customer Success or Account Management in SaaS.
  • Collaborative, customer-focused, and motivated to exceed targets.

Responsibilities

  • Manage largest sports organization accounts to drive retention and growth.
  • Run demos, use usage data to spot risks, and drive value-based sales.
  • Manage upsell pipeline and serve as Voice of the Customer.

Skills

Customer Success
Account Management
SaaS
Demos
Data-driven

Job description

  • Sports and communication platform dedicated to taking the work out of play in youth sports.
  • Remote-first culture with trust, accountability, and inclusivity.

The Role:

  • Manage largest sports organization accounts to drive retention and growth.
  • Run demos, use usage data to spot risks, and drive value-based sales.
  • Manage upsell pipeline and serve as Voice of the Customer.

Who You Are:

  • 1-3+ years in Customer Success or Account Management in SaaS.
  • Collaborative, customer-focused, and motivated to exceed targets.

Compensation:

  • OTE of $73,000 plus benefits like unlimited PTO, medical/dental/vision, 401K.
TeamSnap

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are a fully remote company with a culture of trust, accountability, and inclusivity, recognized as a best place to work.

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