Account Manager - East

Socket.dev; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401K

Equity compensation grant

Job summary

Curri is seeking an Account Manager to drive GTM efforts by deepening relationships across large accounts and ensuring exceptional service. You will engage new users, reduce churn, and collaborate across Sales, Operations, and more.

This role requires 2+ years in a customer-facing, quota-carrying environment and frequent travel (20-25%). Ideal candidates are data-driven, strong communicators, and able to navigate challenging conversations to turn conversations into wins.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2+ years of experience in a customer-facing and/or high-growth environment.
• Hunter/go-getter attitude with experience in a quota-carrying role.
• Excellent communication and interpersonal skills.
• Strong problem-solving and negotiation abilities.
• Ability to thrive in a fast-paced and dynamic environment.
• Proven track record of achieving targets and driving customer growth.
• Familiarity with logistics or delivery services is a plus.

Responsibilities

• Develop and execute a customer engagement strategy to grow and retain existing accounts, including expansion of new bookers, strengthening relationships with existing bookers, and reducing churn of existing bookers
• Build and maintain relationships with customers, becoming a trusted partner for their logistics needs
• Be an expert on our product and capabilities, finding additional logistics solutions for our customers
• Heavily rely on data to measure the success of different growth processes, consistently iterating and running towards the fast water with each account
• Collaborate with Sales, Account Executives, Operations, and others to ensure a cohesive, cross-functional approach in landing and expanding each account
• Frequently travel to meet your customers - 20-25%

Skills

Excellent communication

Negotiation abilities

Problem-solving

Fast-paced environment

Education

Bachelor's degree or equivalent work experience

Job description

The role:

We are seeking a highly motivated and results-driven Account Manager to join our team at Curri. In this role, your primary goal will be to drive our GTM motion forward by deepening relationships and ensuring we provide exceptional service across multiple large accounts. This involves engaging new users, strengthening and deepening relationships with existing users, and re-engaging churned users.

If you enjoy being in front of customers, find yourself actively listening and thinking about solving your customers' toughest problems, excel at navigating challenging conversations, and have the ability to turn conversations into wins, we’d love to hear from you.

This role is open to candidates based in the Atlanta, Miami, Chicago, or New York regions.

What you will do:

• Develop and execute a customer engagement strategy to grow and retain existing accounts, including expansion of new bookers, strengthening relationships with existing bookers, and reducing churn of existing bookers
• Build and maintain relationships with customers, becoming a trusted partner for their logistics needs
• Be an expert on our product and capabilities, finding additional logistics solutions for our customers
• Heavily rely on data to measure the success of different growth processes, consistently iterating and running towards the fast water with each account
• Collaborate with Sales, Account Executives, Operations, and others to ensure a cohesive, cross-functional approach in landing and expanding each account
• Frequently travel to meet your customers - 20-25%

What you need to have:

• Bachelor's degree or equivalent work experience
• 2+ years of experience in a customer-facing and/or high-growth environment
• Hunter/go-getter attitude with experience in a quota-carrying role
• Excellent communication and interpersonal skills
• Strong problem-solving and negotiation abilities
• Ability to thrive in a fast-paced and dynamic environment
• Proven track record of achieving targets and driving customer growth
• Familiarity with logistics or delivery services is a plus

What is in it for you:

• You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work
• Significant and meaningful responsibilities from Day 1, with the ability to shape our GTM strategy
• There is no work/life—there is only life and we want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work
• We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant

Who are we?

We are Curri, and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds.Founded in 2018 and part of the YC S19 Batch, we’re solving the massive inefficiencies that exist in the construction industry. Our headquarters are in Ventura, CA. Learn more at curri.com.

Curri is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment. We don't discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.