Account Manager-Direct Buy Accounts

DAN AND JERRYS GREENHOUSE LLC; Monticello (MN); On-site; USD 52,000 - 75,000; Full time

Job summary

Dan & Jerry's Greenhouses, LLC is seeking an Account Manager for Direct Buy Accounts to nurture relationships with direct-buy customers and Independent Garden Centers in MN, ND, SD and IA. The role involves extensive spring travel to customer locations and later-season planning from the Monticello greenhouse.

The position is salaried, benefits-eligible, and follows a seasonal schedule with busy spring weeks and lighter off-season hours. Strong communication and MS Office skills are essential.

Qualifications

• Account Management experience in similar field preferred, not required.
• Strong written and verbal communication skills.
• Familiarity with garden center merchandising or plant knowledge is a plus.

Responsibilities

• Visit direct-buy accounts during the spring season to strengthen relationships and support merchandising.
• Develop and share sell sheets and order forms for products.
• Collaborate with production and sales to forecast demand and plan for the growing season.

Skills

Account management

Customer service

Communication

Education

High School/GED or equivalent

Tools

MS Office

Job description

Dan & Jerry's Greenhouses, LLC...Growing To Serve YouWe exist to bring beauty and joy to our communities through our high-quality plants.Dan & Jerry’s Greenhouses is a family owned, wholesale producer of annuals, perennials, herbs, and vegetables since the 70’s. We partner with our retailers to support their garden centers throughout the Midwest, Northeast, and South-Central U.S. We currently operate in five states and we are the 12th largest greenhouse grower in the U.S.We are excited to announce a rare opening for an Account Manager for our Direct Buy Accounts.POSITION SUMMARY:The Account Manager for Direct Buy Accounts is responsible for managing, growing, and supporting relationships with assigned direct-buy customers and Independent Garden Centers in MN, ND, SD, and IA. This position serves as the primary point of contact for customers while collaborating closely with production, sales, and ownership to ensure successful seasonal programs.This is a hands-on, relationship-focused position with varying responsibilities throughout the year. During the spring season, this role requires extensive travel to customer locations throughout the territory. During the summer and fall, the Account Manager works primarily from our greenhouse location in Monticello, partnering with production, sales, and management to develop product offerings, forecast customer needs, and plan for the upcoming growing season.This is a salaried, benefited position that follows a seasonal schedule, averaging 40-50+ hours per week and 6 days during the busy spring season and 20–30 hours per week during the off-season.ESSENTIAL DUTIES AND RESPONSIBILITIES:(Comprehensive, but not limited to:)Seek out, respond to, and follow through with potential customer leads, ensuring each opportunity aligns with our capabilities.Prepare sell sheets and order forms for all products; communicate and distribute them to current and prospective customers.Travel extensively during the spring season to visit customer locations, strengthen relationships, monitor product performance, support merchandising efforts, and ensure we are meeting or exceeding customer expectations.Maintain regular communication with assigned accounts to build long-term partnerships and ensure successful future seasons.Collaborate with production, sales, and management during the summer and fall to forecast customer demand, assist with production planning, and prepare for upcoming growing seasons.Incorporate customer surveys and feedback into production planning and continuous improvement efforts.Shop the competition, documenting products, merchandising, and pricing to identify market opportunities.Develop packaging and labeling for existing and new products within your territory to ensure we remain competitive.Complete special projects as assigned.EXPERIENCE REQUIREMENTS:Account Management experience in similar field preferred, not required.Garden Center Merchandising experience preferred, not required.Plant knowledge is preferred.At least 2 years of customer service experience.Strong knowledge of MS Office programs.EDUCATION REQUIREMENTS:High School/GED or equivalentKNOWLEDGE, SKILLS, ABILITIES & PERSONAL ATTRIBUTES:Possesses a high level of written and oral communication skills.Strong personal presence with excellent communication, interpersonal and relationship building skills.Ability to work with a team to accomplish personal and organizational goals.Adaptability during high stress and constantly changing circumstances.Passionate, driven, with high personal integrity.Demonstrates a strong work ethic, flexible with work hours, and willing to be available when necessary.Does what it takes to get the job done.Seasonal Schedule & Travel Requirements:Spring (Peak Season):Extensive travel to customer locations throughout the territory.Overnight travel may be required.Frequent customer visits to support merchandising, sales, and account success.Workweeks of 40-50+ hours are expected during peak periods.6 day work weeks for approximately 8-12 weeks (varies per season)Summer & Fall (Planning Season):Primarily office based.Collaborate with production teams on crop planning and customer forecasting for upcoming seasons.Develop customer programs, product assortments, packaging, and marketing materials.Prepare for the upcoming season through account planning and customer communication.Average workweeks of 20–30 hours.Fall sales of mums to direct buy accountsWinter:Winter sales of porch potsCreating sales catalogs for upcoming spring seasonAverage workweeks of 20-30 hoursAccount Planning – updating contacts, spreadsheets etc.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to perform occasional to continuous repetitive motion while walking, standing, sitting, distinguishing colors, lifting, and carrying objects up to 50 pounds.WORK ENVIRONMENT / TRAVEL:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Typically, those in this or comparable roles will spend most of their time working in an office or greenhouse environment with few physical hazards. Business environments can at times be dusty, warm, and humid. Travel is required for this role-primarily in our spring season.