Account Manager-Customer Services/Sales

Diodes Incorporated; Milpitas (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA

401k with match

STD/LTD insurance

Life insurance

Job summary

Diodes Incorporated is seeking a Strategic/House Account Sales Manager to drive new business development and revenue growth within major accounts. The role interfaces with BUs, FAEs, Marketing, Quality, Supply Chain, and Leadership to align strategies and execute account plans.

You will manage design-in and design-win activities, identify opportunities across OEM, Cloud, AI, Industrial, Automotive markets, and lead cross-functional teams to exceed revenue targets.

Qualifications

• 5+ years of sales experience in semiconductors with strategic account responsibilities.
• Proven success with large strategic customers and complex opportunities.
• Strong understanding of customer roadmaps, design opportunities, and market dynamics.

Responsibilities

• Develop, communicate, and execute account strategies to drive new business and revenue growth.
• Lead design-in and design-win activities across business units to secure production business.
• Coordinate customer visits, executive meetings, and strategic planning sessions.
• Maintain accurate funnels, forecasts, and account plans for visibility to management.
• Collaborate with BU Marketing, Product Management, Engineering, and FAEs to close opportunities.

Skills

Strategic account management

Sales leadership

Forecasting

Pipeline management

Cross-functional coordination

Negotiation

Relationship building

Communication

Education

BSEE or BS in Electronics/Related field

Tools

CRM systems

MS Office

Job description

Job Description Strategic/House Account Sales Manager

Diodes Incorporated is seeking a Strategic Account Sales Manager responsible for new business development, revenue growth, and strategic account management within a select group of major accounts.
The successful candidate will support customers in identifying products, solutions, and services that best meet their needs while driving demand creation, design wins, and long-term growth opportunities.
This position serves as the primary interface between the customer and Diodes' Business Units (BUs), Field Applications Engineers (FAEs), Marketing, Quality, Supply Chain, Operations, and Executive Leadership teams.
Build and manage Account Plans for each assigned account and territory, keeping the extended team of stakeholders informed, engaged, and aligned to achieve growth objectives.

• Develop, communicate, and execute customer-specific account strategies based on compelling value propositions that drive new business opportunities and revenue growth.
• Own the design, deployment, and execution of winning account strategies to identify and capture every viable project, design opportunity, and revenue stream within assigned accounts.
• Drive demand creation activities by identifying customer roadmaps, projects, applications, and emerging technologies, aligning Diodes' product portfolio with customer requirements.
• Lead design-in and design-win activities across all Business Units to secure production business and increase market share.
• Develop and maintain an extensive knowledge base of assigned accounts, including business structure, technology roadmaps, key stakeholders, competitive landscape, purchasing processes, organizational dynamics, and strategic priorities.
• Collaborate closely with Business Unit Marketing, Product Management, Engineering, and FAEs to position products, develop technical solutions, and successfully close new design opportunities.
• Coordinate customer visits, technical reviews, executive meetings, and strategic planning sessions to strengthen customer relationships and uncover growth opportunities.
• Act as the primary escalation point for competitive, technical, quality, qualification, delivery, and commercial issues.
• Maintain accurate sales funnels, forecasts, opportunity pipelines, and account plans, providing visibility to Business Units and management on future revenue opportunities.
• Track and drive design wins from concept through production, ensuring alignment between customer requirements and internal execution.
• Communicate customer roadmaps, market trends, competitive intelligence, and emerging opportunities to Business Units to influence product development priorities and go-to-market strategies.
• Coordinate globally across sales organizations, Business Units, engineering teams, supply chain, and operations to facilitate alignment and strategic account execution.
• Conduct face-to-face customer management meetings as necessary to provide support, address issues, communicate updates, and build executive-level relationships.
• Negotiate and facilitate business matters including pricing, contracts, supply commitments, delivery schedules, and commercial agreements.
• Lead cross-functional teams consisting of Sales, FAEs, Product Marketing, Business Units, Quality, Supply Chain, Customer Service, and Global Operations to achieve account objectives and revenue targets.
• Respect and comply with all Diodes personnel, sales, proposal, and contract policies, while operating within company travel and expense guidelines.
  

5+ years of sales experience in the semiconductor industry with strategic account management, key account management, and/or territory management responsibilities.

• Proven success managing large strategic customers and complex sales opportunities within OEM, Cloud, AI, Industrial, Consumer, Communications, Networking, Computing, or Automotive markets.
• Preferred BSEE or BS degree with relevant semiconductor, electronics, or technology industry experience.
• Strong technical aptitude with the ability to understand customer architectures, product requirements, design challenges, and competitive solutions.
• Thorough understanding of semiconductor market dynamics, customer buying behaviors, competitive positioning, and industry trends.
• Proven ability to influence and coordinate global cross-functional resources to remove barriers and achieve customer and revenue objectives.
• Strong forecasting, pipeline management, account planning, and opportunity management skills.
• Excellent communication, presentation, relationship-building, negotiating, and closing skills with customers at engineering, procurement, management, and executive levels.
• Proven ability to build trust-based relationships and influence decision-makers throughout customer organizations.
• Ability to identify customer roadmaps and translate future technology requirements into actionable business opportunities for Diodes.
• Proven history of exceeding quota, achieving revenue targets, and delivering measurable business results in a fast-paced sales environment.
• Ability to effectively assess business opportunities, understand customer motivations, and develop winning sales strategies.
• Highly proficient in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and CRM-based opportunity management systems.
  

Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor's SmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.
We offer a competitive benefits package to include medical, dental, vision, FSA, 401k with company match, company paid Short Term and Long Term disability and standard life insurance policy.
nCompany Description Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor'sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.
We offer a competitive benefits package to include medical, dental, vision, FSA, 401k with company match, company paid Short Term and Long Term disability and standard life insurance policy.
Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor'sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets. We offer a competitive benefits package to include medical, dental, vision, FSA, 401k with company match, company paid Short Term and Long-Term disability and standard life insurance policy.