Account Manager, Creator & Social Programs

HYDP; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A growth-focused marketing agency in New York seeks an experienced Account Manager to oversee creator programs. In this role, you'll manage daily execution, ensuring campaigns are delivered on time and meet expectations. The ideal candidate has 4-6 years in influencer marketing and a strong grasp of social media platforms. Your organizational skills and ability to juggle multiple projects will be crucial to ensure the agency's reputation for high-quality execution is upheld.

Qualifications

• 4–6+ years of experience in influencer marketing, social media, or creator management.
• Strong understanding of creator workflows, contracts, and deliverables.
• Excellent organisational and project-management skills.
• Clear communicator with creators, clients, and internal teams.

Responsibilities

• Manage day-to-day execution of creator campaigns and always-on programs.
• Support client communication with clear updates, status reports, and next steps.
• Coordinate with internal teams to keep work moving.

Skills

Influencer marketing

Social media expertise

Project management

Communication skills

Organisational skills

Tools

Notion

Google Workspace

Project trackers

Job description

HYDP builds and operates always-on creator programs for brands that take growth and relevance seriously.

We help brands use creators as a primary media channel—moving beyond one-off campaigns to sustained partnerships that drive cultural momentum and measurable business results. Our work spans creator strategy, talent partnerships, content, performance, and the operational systems that make it all scalable.

At HYDP, you’ll work on creator programs designed to last, alongside smart, ambitious teams, and in close partnership with senior brand leaders.

How We Work (Our Values)

Built to scale: We design systems and programs that allow great ideas to move fast and improve over time.

Creators as partners: We treat creators as long-term collaborators, not media placements.

Performance matters: Cultural relevance only counts if it delivers real business results.

Collective success: We win as a team—with clear ownership and shared accountability.

Radical clarity: We value direct thinking, honest feedback, and data-backed decisions.

Role Overview

The Account Manager is the engine behind our creator programs. This role is deeply embedded in day-to-day execution, ensuring that creator campaigns run smoothly from brief to delivery to reporting.

You’ll work closely with Account Directors and Operations, owning workflows, timelines, and communication across creators, clients, and internal teams. This is an ideal role for someone who knows social and creators inside and out and thrives in fast-moving environments.

What You’ll Do

• Manage day-to-day execution of creator campaigns and always-on programs.
• Support creator casting, outreach, onboarding, briefing, and content delivery.
• Track deliverables, approvals, and posting schedules across platforms.

Own workflows & project management

• Maintain timelines, trackers, and documentation to ensure nothing slips.
• Coordinate with internal teams (strategy, operations, production) to keep work moving.
• Flag risks, delays, or issues early and propose solutions.

Creator & client communication

• Act as a key point of contact for creators on logistics, briefs, timelines, and deliverables.
• Support client communication with clear updates, status reports, and next steps.
• Help prepare reporting, recaps, and performance summaries.

Social & platform expertise

• Bring platform-specific knowledge to execution (TikTok, Instagram, YouTube, etc.).
• Support content optimisation, best practices, and performance learnings.
• Stay on top of social trends, creator formats, and cultural moments.

Support team and account growth

• Assist Account Directors with account planning and program expansion.
• Contribute ideas that improve workflows, creator experience, and delivery quality.
• Help uphold consistent standards across accounts.

What You Bring

• 4–6+ years of experience in influencer marketing, social media, or creator management.
• Strong understanding of creator workflows, contracts, and deliverables.
• Excellent organisational and project-management skills.
• Comfortable juggling multiple workstreams at once.
• Clear communicator with creators, clients, and internal teams.
• Detail-oriented, proactive, and solutions-focused.
• Genuinely excited by creators, social platforms, and internet culture.
• Experience using tools like Notion, Google Workspace, and project trackers.

Why This Role Matters

This role ensures our creator programs actually work — on time, on brief, and with care. The Account Manager is essential to delivering the high-touch, high-quality execution that defines HYDP’s reputation.