Account Manager - Construction

Border States; Greenville (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, and Vision Benefits

401(k) Retirement Plan

Employee Stock Ownership Plan (ESOP)

Paid Holidays

Personal Leave time

Job summary

Border States is seeking an Account Manager to oversee and grow customer account relationships in Greenville, SC. This role focuses on promoting products and services to maximize sales potential.

Key responsibilities include developing new accounts, managing sales strategies, and providing support to enhance customer satisfaction. Candidates should possess a business degree or equivalent experience and strong interpersonal skills, with a preference for those having sales and distribution experience.

Qualifications

• 2 years of prior distribution, customer service, marketing, quotation or sales experience preferred.
• Experience with contract negotiation.
• Ability to read, write and speak in English required.

Responsibilities

• Manage assigned customer account relationships and focus on opportunity prospects.
• Promote Border States' products and services to maximize customer sales potential.
• Develop new accounts and document cost savings.

Skills

Customer service

Sales management

Negotiation skills

Technical competence in piping or electrical systems

Education

4 years business, sales, marketing or trade degree

Tools

Microsoft Office

SAP software

Job description

Location and Application

This position will be located in: Greenville, SC. Application deadline: June 29, 2026 or posted until filled. Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

Job Summary

The Account Manager will manage assigned customer account relationships and focus on opportunity prospects and accounts. The role promotes Border States' products, services and capabilities to maximize customer sales potential. Responsibilities include calling on assigned accounts, developing new accounts, documenting cost savings, coordinating sales strategies with preferred vendors, actively managing company sales and support resources, and providing input to pricing and purchasing departments on competitive issues.

Essential Functions

• Meets or exceeds the sales goals which are established.
• Penetrates and grows current and prospect medium opportunity accounts by identifying new capabilities and cross‑sell opportunities.
• Meets and exceeds daily outreach expectations through a consistent process in a structured account planning environment.
• Identifies targeted opportunities that align to current strategies and new or increased capabilities.
• Prospects, validates, and converts new opportunity prospects by identifying and targeting appropriate influencers and positioning company appropriately versus competition.
• Understands customer business objectives & translates them into a company differentiated advantage.
• Keeps current with company offerings, value advantage, and competitive landscape.
• Ensures quality customer support, through expediting, pricing, follow‑up, returns, and other services, as required.
• Provides customers with timely follow‑up on technical inquiries and requests; this may be needed after business hours as well.
• Inputs TCCM cost savings documentation that is relevant to the assigned customer base.
• Directs the use of marketing tools, technical specialists, and company capabilities/services in support of a broad spectrum of products and services to facilitate a coordinated sales strategy for each assigned customer.
• Coordinates sales strategies with preferred vendors to maximize customer sales potential.
• Actively manages and directs company sales and support resources to maximize the sales and profit potential in support of all products, markets and specialist team opportunities for Border States.
• Participates in and advises sales management on the implementation and success of marketing plans and strategies.
• Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, customer service and support, competition, procedures, and market or customer potential.
• Provides strategic input to the pricing and purchasing departments on competitive issues related to price, margin strategy, product evaluations, inventory requirements, and other related sales, marketing and service functions.

Non-essential Functions

• Advises Customer Financial Services staff on changes in customer credit worthiness.
• Advises Customer Financial Services of any changes in customer management or ownership.
• Penetrates and grows the rest of market opportunity as needed.
• May develop quotations for customers within the company profit objectives and guidelines.
• Leads and attends sales and product meetings and technical training programs, as required.
• Attends and assists with sales meetings, trade shows and training programs, as needed.
• Coordinates with the Customer Financial Services staff to resolve customer billing issues resulting from errors in pricing, shipping, delivery or other credit areas, as needed.
• Entertains clients as needed.

Qualifications

• 4 years business, sales, marketing or trade degree or the equivalent in related work experience.
• 2 years of prior distribution, customer service, marketing, quotation or sales experience preferred.
• Experience with contract negotiation.
• Experience with presenting in front of a large group.
• Ability to read, write and speak in English required.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software.

Skills and Abilities

• Consistently provides responsive, quality service to meet and exceed customer expectations.
• Technical competence in understanding piping systems (PVF) or electrical systems as required.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Frequency at which you would carry/lift in a typical day:

• Lift from Waist:
  • < 10 lbs. – Not at all
  • 10 to 25 lbs. – Not at all
  • 26 to 50 lbs. – Not at all
  • 51 to 75 lbs. – Not at all
  • 75 to 100 lbs. – Not at all
  • 100+ lbs. – Not at all
• Lift from Floor:
  • < 10 lbs. – Frequently
  • 10 to 25 lbs. – Frequently
  • 26 to 50 lbs. – Frequently
  • 51 to 75 lbs. – Not at all
  • 75 to 100 lbs. – Not at all
  • 100+ lbs. – Not at all
• Carried for Distance:
  • < 10 lbs. – Not at all
  • 10 to 25 lbs. – Not at all
  • 26 to 50 lbs. – Not at all
  • 51 to 75 lbs. – Not at all
  • 75 to 100 lbs. – Not at all
  • 100+ lbs. – Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting – Continuously
• Standing – Frequently
• Walking – Frequently
• Bending/stooping – Frequently
• Crawling – Not at all
• Climbing/Walking Stairs – Frequently
• Reaching – Frequently
• Crouching/squatting – Occasionally
• Kneeling – Occasionally
• Balancing – Occasionally
• Repetitive motion – Continuously
• Pivoting – Occasionally
• Pushing/Pulling – Occasionally
• Grasping – Continuously
• Fingering – Continuously
• Talking – Continuously
• Driving – Frequently
• Desk work – Frequently
• Use of a computer – Continuously
• Use of a telephone – Continuously
• Hearing – Continuously
• Exposure to adverse weather & temperature conditions – Occasionally
• Travel – Frequently

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Benefits

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more!
• Bonuses to employee‑owners upon the achievement of branch and company goals.

Equal Opportunity For All

It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal‑opportunity employer.

Drug Free/Smoke Free Workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre‑employment screenings.

Pre‑employment Screening

• Criminal background check (required for all positions)
• Motor Vehicle Record (MVR) check (required for positions involving driving)
• Drug testing

The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.