Account Manager (Commerce)

VML; New York (NY); Hybrid; USD 45,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits package

Equal opportunity employer

Job summary

VML is seeking an Account Manager to join our team, focusing on commerce initiatives for major club retailers. You will drive integrated marketing strategies, manage client projects from brief to delivery, and collaborate across strategy, design, and production teams in a hybrid work setting.

The role emphasizes health and wellness brands experience, strong client communication, and proactive problem-solving to ensure timely, high-quality work across digital and physical retail experiences.

Qualifications

• 1–3 years of experience in a marketing/advertising agency, retailer, or digital company preferred.
• Understanding of grocery retail landscape and ecosystem preferred.
• Shopper/retail experience for CPG or health and wellness brands preferred.

Responsibilities

• Drive creation and implementation of retail experiences (physical and digital).
• Manage creative projects and liaise between clients and strategy/design teams.
• Serve as main client contact from brief to final reveal and ensure timely delivery.
• Collaborate with internal and external teams to deliver integrated programs.
• Maintain high quality of creative briefs and manage timelines and budgets.

Skills

Account management

Interpersonal skills

Project management

Job description

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world's leading creative companies, including the WARC Creative 100. VML's global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting‑edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.

Role & Responsibilities

Within the WPP Unite structure, we are looking to bring on a dynamic and results‑oriented Account Manager (aka Account Executive) to join our team, focusing on commerce for Unilever across key Club customers (such as Sam's Club or Costco). This role is pivotal in driving integrated marketing strategies that leverage commerce insights to enhance brand presence and performance in the digital and physical retail landscapes.

In addition to bringing a killer attitude and energy, this individual must be able to:

• Drive the creation and implementation or retail experience (both physical and digital)
• Manage creative projects and be the key liaison between clients and strategy and design teams. In these cases, you will be responsible for clearly defining the project scope, managing the timeline, and ensuring ongoing communication among all parties.
• Serve as main point of contact for clients and manage their project needs, from initial brief to implementation within the studio to final reveal.
• Proactively anticipate both internal needs and client needs to ensure accurate and timely delivery of projects.
• Passion for health and wellness brands and the environment in which they operate to contribute to briefs and deliver great work.
• Develop the skill to convert research information to shopper marketing ideas that are right for your brands.
• Champion outstanding collaboration between departments to get to better work
• Participate in strategic and tactical planning sessions with a mind to innovation
• Responsible for the highest quality of creative briefs.
• Proactively solve problems with oversight from the manager and escalat issues as appropriate.
• Collaborate well with internal agency teams and external agency partners to drive integrated programs.
• Strong attention to detail and organization, effectively manage timelines, budgets, and deliverables of multiple projects simultaneously.

Qualifications

• 1-3 years of experience, with experience in a marketing/advertising agency, retailer, or digital company highly preferred
• Understanding of the grocery retail landscape and ecosystem preferred
• Shopper/retail experience for CPG or health and wellness brands preferred
• Experience with brand and trade activations
• Strategic, entrepreneurial mindset with hunger for growth
• Comfortable working with clients; strong interpersonal skills
• Proactive and decisive; driven and logical thinker
• Lead by example and perform well under pressure
• Computer literate, administratively strong, attention to detail, accountable

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package,

$45,000-$90,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.